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Real-life shooting

All images shown are taken on real products. Due to factors such as lighting during shooting or monitors, the colors in the photos may differ slightly from the actual products. The actual products shall prevail. For those who are particularly sensitive to color differences, please contact us to confirm the colors before taking another photo.

Regarding inventory

Products available for online ordering are in stock; you can also place orders offline. Due to high daily traffic, if a product is out of stock, we will contact you or indicate the shortage amount on the list. You can contact us to return the shortage amount after receiving the item. To ensure that your favorite products are available, it is recommended to pay as soon as you place the order.

Shipping and delivery

Products for sale do not have color selection options, and the product details images show multiple colors; the actual shipment color is randomly assigned. If products have color selection options, they will be shipped in the selected color. For products without color options, message-based color selection is not supported, and they will be shipped in a mixed color. Under normal circumstances, orders after payment will be arranged for shipment immediately. If any issues arise, please contact customer service promptly to clarify. Typically, small items are shipped via express delivery, while large items are shipped via logistics services. If you have special requirements, feel free to contact customer service; we are happy to assist you.

Delivery Instructions

For orders that have been shipped, delivery times vary: approximately 2–4 days for nearby areas, and 3–10 days for distant areas. If you do not receive the item 10 days after ordering, please contact us for assistance. Please inspect all items and fragile goods in person before signing for delivery. If you encounter any quality issues or dissatisfaction, contact our after-sales customer service staff within three days from receipt (based on the sign-off date) and take photos of the defective items to share with us for verification. Resolution options include exchange or refund. For cases without quality or color variation issues requiring exchange, please contact us within three days of receiving the item; late exchanges are not supported. For exchanges due to non-quality or fundamental product issues, we will not cover the return shipping costs.

Self-service shopping