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1. Regarding the store: This is an Alibaba store, not for retail! We only accept wholesale orders! The prices on the website are wholesale prices, so we do not negotiate. If you have concerns about the product quality, we support sample testing. Customers who want to test products should contact customer service, and they will provide instructions on the sample testing process. We also accept custom products; for more details, please contact customer service.

All products on this website generally come with real photos, along with detailed descriptions, materials, dimensions, and size information. Please feel free to make your purchase with confidence.

2. Color variation explanation: The color differences and variations in colors of the products are caused by differences in the background, lighting, and the display accuracy of the computer monitor. These factors are beyond control and do not constitute quality issues. The product should be judged based on the actual item. Most of them are handcrafted; those who care about color variations and minor defects are advised to carefully consider before deciding to order.

3. Regarding shipping: After the buyer pays for the order, we will ship the goods within 48 hours (two days). Generally, orders and payments made before 4 PM will have the goods delivered on the same day (except on Sundays). If there is a shortage of items, we will contact you by phone or WeChat. During shipping, dedicated staff will verify the delivery list and the items, sign the list after confirmation, and then pack the goods and send them out.

4. Shipping and Logistics: Our default shipping providers are Yunda, Shentong, and Post. For other shipping options, please contact the online customer service. If the shipment does not arrive or if you need the goods urgently, please contact customer service to arrange delivery via Shunfeng or postal services. For bulk shipments that require logistics consignment, please inform customer service of the address of the nearest logistics company and the name of the consignment station, so that the goods can be delivered at the shortest possible time and at the nearest location. A serious note: We have no control over shipping and logistics services. Please do not use complaints regarding shipping service attitude or delivery time to evaluate us.

5. Regarding signature: Please ensure that you sign for the goods in person when they are delivered. If it is signed by family members, friends, or a security guard, it will be considered as your signature. Please open and inspect the goods on the spot before signing. If any damage occurs during transportation, please contact the delivery personnel immediately to verify, claim compensation, or refuse to sign.

6. Regarding after-sales service: If there are quality issues within three days from the date of receipt, please contact us promptly. We will provide a response regarding return or exchange; no further handling will be done after this period. If the quality is satisfactory, no return or exchange will be accepted. Reasons such as personal preference, significant differences from the image, dissatisfaction, or not being as good as expected are subjective factors that do not allow for return or exchange. However, if the product has objective quality issues such as rust or paint peeling, it will be eligible for return or exchange.

7. Regarding feedback: Your sincere reviews are our relentless motivation to move forward. If you are satisfied with the products and feel happy, please give us positive reviews. If there are any issues or you are not satisfied, please contact customer service promptly. Any problem can be resolved quickly, eliminating your doubts and dissatisfaction at once and bringing you a pleasant mood.