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Note: Customization is available based on drawings or samples!

Color variation explanation: The color differences and variations in colors of the products are caused by factors such as the background for photography, lighting, and the display accuracy of the computer monitor. These factors are beyond control and do not constitute quality issues. The product specifications should be based on the actual item. Most accessories are handcrafted, so those who are concerned about color variations and minor defects should carefully consider before deciding to order.

Regarding shipping: After the buyer pays for the order, we will ship the goods within 48 hours (two days). Generally, orders and payments made before 4 p.m. will have the goods delivered on the same day (except on Sundays). If there is a shortage of items, we will contact you by phone or via Wangwang. During shipping, dedicated staff will verify the shipping list and the goods. Once verified, they will be placed into a 5-layer corrugated box lined with bubble wrap, signed on the shipping list, and then shipped together with the goods.

3. Regarding signature: Please ensure that you sign for the goods in person when they are delivered. If it is signed by family members, friends, or a security guard, it shall be considered as your own signature. Please open and inspect the goods on the spot before signing. If any damage occurs to the product during transportation, please directly verify with the delivery personnel, claim compensation, or refuse to sign.

Regarding after-sales service: If there are quality issues within three days from the date of receipt, please contact us promptly. We will provide a response regarding return or replacement, and we will not accept such requests after this period. If the quality is satisfactory, no return or replacement will be offered. Reasons such as personal preference, significant differences from the image, dissatisfaction, or not being as good as expected are subjective factors that do not allow for return or replacement of the product.

5. Regarding feedback: Your insightful comments are our relentless motivation to move forward. If you are satisfied with the products and feel happy, please give us positive reviews. If there are any issues or dissatisfaction, please contact customer service promptly. Any problem can be resolved quickly, eliminating your concerns and dissatisfaction at once and bringing you a pleasant mood.