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Regarding pre-sales issues

1Regarding how many batches are allowed, is mixed ordering supported? Are there any restrictions on the amount? How is the shipping cost calculated??All products can be ordered in the above quantities, with no limit on amount! Mixed orders are supported! Alipay transactions are also accepted! For each product, we specify the weight clearly. The shipping cost will be calculated automatically by the system when placing an order, but there may be slight discrepancies. Please contact customer service promptly if any issues arise. 

2:Are items sent randomly, or can the style be selected?Regarding style and color issues, mixed styles will be sent by default during order fulfillment. If you have specific requirements, please note down the style or color (there is a field for notes when placing the order; enter the product code and style, for example:Y1: Black), we will try our best to match them according to your requirements, but some items may be missing. We hope you can be understanding. If any color or style is missing, we will send it to you immediately. Please forgive us! There was a field for notes when taking the photos together.

3:Are the listed products in stock? What if there is a shortage?All of our products are available immediately. The items displayed on the page that you can purchase are in stock, so please feel free to buy. Due to the wide variety of products and high daily sales volume, there may be occasional cases where some items are not removed from the list in time, resulting in shortages. We apologize for this and will refund you for any products that are out of stock or not shipped. Please contact customer service promptly after receiving your order. We won’t notify you individually; thank you for your understanding! 

4:I have already paid. When can the shipment be made, and how long will it take for it to arrive?Due to the large daily shipment volume of the company, we will process your payment after you pay.48Shipping will be done in hours based on payment order; normally, it is delivered on the same day. Delivery time may vary depending on distance, weather, and the operational procedures of different courier companies. In Jiangsu, Zhejiang, and Shanghai, this is generally the case.1-2Tian Dao, Anhui</t_XXXXXXXX>Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin - general2-3Wow, other regions3-5Heaven, remote areas4-7Wow, logistics outside the province is generally...3-7Wow! Regarding shipping: all deliveries are at night.5All orders are collected uniformly, and most orders for the same day will be shipped the next day or the day after. In short, we try our best to... ship promptly. There are many orders waiting to be processed, and many customers need to reshoot photos or change addresses, so we will send them only after everything is organized! We will arrange the shipping as soon as possible! We hope you can understand!

 Regarding after-sales service and returns/exchanges due to quality issues
1.Delivery7If any quality issues with the product are discovered within the period (based on the order receipt date), please contact after-sales customer service promptly.. Applications will not be accepted after the deadline. For fragile items, please inspect them in person; acceptance is assumed to be intact unless otherwise specified. Damaged products must remain in their original packaging.(Please bring your own packaging; do not stick or write on the original manufacturer box.). Please accumulate5-10For kilograms, return via regular logistics; the shipping cost will be borne by our company. We do not accept expensive logistics providers such as Deppon and Jiajie, or Tianti Huayu. If there is any violation, the shipping cost shall be borne by the customer. No returns or exchanges will be provided if there is no quality issue.

2.Please contact the after-sales customer service before returning the item.Please fill out the after-sales service form to help track your return and ensure timely processing.
3.Client's specifications for product color or style, we will do our best to meet the requirements, but not100%Guarantee. No returns or exchanges will be provided if the color or style does not match.

4.Regarding cases where products not sold by our company are sent to our companyWe retain the right to not process any returns or exchanges and to have the shipping cost borne by the customer, with the goods returned directly to the customer.
5.The following conditions do not allow for returns or exchanges<t_XXXXXXXXX> <t_XXXXXXXXX>AThe returned product packaging is damaged or incomplete, and the accessories or relevant documents are missing.BUnauthorized repair or modification;CNot used or stored according to proper methods;DColor and hue are non-returnable; items outside the post-purchase service period are not eligible for replacement.ESeasonal products will not be refunded after the expiration date (such as fans in summer and thermal patches in winter).
6.After-sales service is the basic service provided by the company.We are willing to provide excellent after-sales service for everyone. Additionally, excellent after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging items, and try to comply with the company's regulations to avoid affecting your after-sales service.7.Regarding the handling of damaged or quality issues products, if the weight does not reach five kilograms, if the customer wishes to return it, the shipping cost shall be borne by the customer.