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Regarding color difference

Due to the varying resolutions set in each person’s monitor and various other factors, digital images will inevitably have some color differences. We believe that no matter what is done, it should be genuine and accurate. Therefore, we hope to achieve the most realistic representation of object details through the images, so that what people see matches what they actually see. The stretched and detailed images were all taken using our own actual objects.

We have been continuously improving the photography quality, but due to differences in camera and monitor settings, lighting conditions, and other factors, it is still difficult to completely avoid color discrepancies between the actual product and the photo. Therefore, please refer to the color of the actual product.

Return and Exchange Policy

1. The following situations allow for returns and exchanges

1. Damage to the product, wrong item shipped (color, style), missing items, large stains, or severe damage that renders it unsellable; returns and exchanges can be requested. When applying for a return or exchange, please take photos first and contact our customer service for coordination. If our company confirms it is indeed a quality issue, the shipping cost will be covered by us. We do not accept payment upon delivery; please cover the shipping cost first. The incurred fees will be paid directly to your designated Alipay account via Alipay. (Note: Returns made without contacting us will not be accepted.)

2. The following situations do not allow return or exchange

1. Occasionally, minor bubbles, scratches, or imperfections that do not affect sales are not considered quality issues. All eyewear manufacturers cannot avoid such problems—there are no products that are 100% perfect.

3. Man-made defects, color variations in the product, slow shipping, and poor service attitude from the logistics company.

4. Issues related to the buyer’s subjective judgment (e.g: not liking it, different from what was imagined, different from other products, material not meeting expectations, poor feel, lack of quality, etc.)

5. The colors of the shipped items differ between batches. Due to varying batches, it is difficult to ensure that the product colors match exactly those of the previous batch.

6. Don’t want to sell it, it’s hard to sell, unable to sell, got caught by the urban management, can’t sell anymore, etc.