jaime 2461 glasses frame square plain glasses round face anti-blue-shaped glasses amazon hot selling product anti-blue light presbyopic 杰米2461眼镜框方形平光镜圆脸防蓝形眼镜亚马逊热销款防蓝光老花

        Frequently Asked Questions   

        Regarding inquiries

        To help you resolve your issues more quickly and enhance your shopping experience,

        Price Description

     All products in this store are listed at tax-exclusive prices (if an invoice is needed, please leave a message on Wangwang).

        Regarding invoicing

      Since all products in our store are listed as tax-exclusive prices, an invoice or regular invoice will incur an additional 13% tax surcharge on the transaction amount. If you need an invoice, please contact customer service before making a payment to adjust the price. In case an order has already been generated but an invoice is still required, please contact our customer service to process the supplementary tax payment. Our company will issue the invoice only after receiving the tax payment.

Invoices will be sent uniformly after confirmation of delivery. The default receiving address is the shipping address. If the address changes, please contact customer service in advance. We are not responsible for any issues arising from the mailing address.

For invoice changes and reissues, the original invoice must be received before processing; otherwise, no approval will be given.

The standard invoicing deadline is within 10 days. If urgency is required, please contact us in advance.

       About customization

     Our store offers customized options, custom production based on samples, processing according to images, logo printing, and customized products are non-returnable and non-exchangeable.                                                                          (Note: For custom logos, separate production and labor costs are required. For custom new glasses, a mold fee is charged, which will be refunded once a certain quantity is ordered (for details, please contact customer service).)

       Regarding packaging

       All marked prices for glasses in this store are tax-exclusive, and each pair is individually packaged in an OPP bag without a glasses case or other accessories. (We have many glasses cases available for your choice; you can purchase them via the link below)https://xgglasses.1688.com/page/offerlist_34802817.htm?spm=a2615.7691456.autotrace-categoryNavNew.34.14db52c5mdKxpV) If you have specific packaging methods or preferred shipping methods, please consult customer service and place your order after posting a message in "Seller Messages".

       Regarding shipping

       Under normal circumstances, orders placed before 5.3.0 can be shipped on the same day. We have our own factory, and for certain popular items where stock runs out, the shortage can be replenished within 3–5 days. Please wait patiently. In case of a stock shortage lasting more than 5 days, we will contact you promptly to offer solutions (such as color replacement or refund). Please check the WeChat ID regularly.

       Regarding returns

       When receiving the item, the buyer should carefully inspect it within 10 days. If there are quality issues such as broken mirrors, peeling surfaces, or extensive scratches on the lenses, the customer can contact customer service to request a return or exchange. However, after 10 days, we will not accept returns or exchanges.

       Resource sharing

       New products are released weekly or at any time; free Chinese and English images are provided (please contact customer service for images).