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After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and try to follow the company's regulations to avoid affecting your after-sales service.7.Regarding the handling of damaged or quality issues products, if the weight does not reach five kilograms, the shipping cost shall be borne by the customer if they wish to return it.
Regarding logistics, goods are usually shipped to other provinces, and Yiwu has direct logistics services.Various regions across the countryAll cities at the municipal level and above can be reached directly, while county-level cities require a transit step. After delivery, logistics companies will call you; you will need to pick up the goods yourself. Here, we would like to make a special note: the logistics services provided by Yiwu logistics companies vary in quality. I hope everyone can contact a logistics company on their own before placing an order. This can be done by searching for one yourself or by calling.114Please check the logistics point from Yiwu to your local location and find a place that's close to you. Then provide us with the logistics phone number in Yiwu so we can deliver it to your service point.

Delivery7If any quality issues with the product are discovered within the period (based on the order receipt date), please contact after-sales customer service promptly. Claims made after the deadline will not be accepted. The defective product must remain in its original packaging.(Please bring your own packaging; do not stick or write on the original manufacturer box.). If more than 5 kilograms of returns are accumulated, the shipping costs for those returns will be covered by our company. Please keep accumulating them.5-10For kilograms, return via standard logistics; the shipping cost will be covered by our company. We do not accept expensive logistics providers such as Deppon and Jiajie, or Tianti Huayu. If there is any violation, the shipping cost shall be borne by the customer. No returns or exchanges will be provided if there is no quality issue.

Please contact the after-sales customer service before returning the item. Please also fill out the after-sales form to enable tracking of your return process.3.The following conditions do not allow for returns or exchanges:AThe returned product packaging is damaged or incomplete, and the accessories or relevant documents are missing.BUnauthorized repair or modification;CNot used or stored according to proper methods;DColor and hue are non-returnable; items outside the post-purchase service period are not eligible for replacement.ESeasonal products will not be refunded after the expiration date (such as fans in summer and thermal patches in winter).

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