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All prices in the store are tax-free; taxes will be added upon invoicing. For detailed information, please contact customer service!

All prices in the store are tax-free; taxes will be added upon invoicing. For detailed information, please contact customer service!

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Return and Exchange Policy

1. The following situations allow for returns and exchanges

1. If the product is damaged, sent in the wrong color or style, missing items, covered in large stains, severely broken, or otherwise unsellable, you may request a return or exchange. When applying for a return or exchange, please take photos first and contact our customer service for coordination. If our company confirms it is indeed a quality issue, the shipping cost will be covered by us. We do not accept payment upon delivery; please pay the shipping fee on our behalf first. The resulting fees will be paid directly to your designated Alipay account via Alipay. (Note: If you return the item without contacting us, we will not process the request.)

2. The following situations do not allow return or exchange

1. Occasionally occurring small bubbles, scratches, minor defects, and other issues that do not affect sales are not considered quality problems. All glasses manufacturers cannot avoid such issues; there is no product that is 100% perfect.

2. Man-made defects, color variations in the product, slow shipping, and poor service attitude from the logistics company.

3. Issues related to the buyer’s subjective judgment (e.g: not liking it, different from what was imagined, different from other products, material not meeting expectations, poor feel, lack of quality, etc.)

4. The colors of the products before and after shipment differ. Due to different batches each time, it is difficult to ensure that the product colors are exactly the same as those in the previous batch.

5. Don’t want to sell it, it doesn’t sell well, unable to sell, got caught by the urban management, can’t sell anymore, etc.

Precautions:

All after-sales issues must be reported to our customer service staff within seven days of receiving the goods (based on the date of delivery confirmation). When applying for after-sales service, please provide the purchase order number. Only one after-sales request will be processed per order. Please ensure to carefully check the quantity, style, color, specifications, and quality upon receipt of the goods. Do not cooperate with customers who leave negative reviews again. Thank you.

The small store has always adhered to “honest business practices” as the fundamental principle of company development. This is a responsibility we must take on; we will not shirk even a fraction of it. However, anything that is not within our company’s responsibility, we will not compromise on due to any reasons or excuses. Finally, may all business partners thrive and their wealth flow in abundantly!

【Glasses Protection】
1. Wearing the glasses with one hand can disrupt the balance of the frame, causing deformation. It is recommended that everyone hold the armrests with both hands and wear the glasses along the parallel direction on both sides of the face.
2. When putting on the glasses, it is usually better to fold the left lens legs first, which reduces the risk of frame deformation.
3. It is recommended to rinse the glasses with clean water, dry the moisture with a paper towel, and then use a dedicated glasses cloth for testing wiping. Support the edge of the frame on one side while gently wiping the lenses to avoid damaging the frame or lenses due to excessive force.
4. When not wearing glasses, wrap them in a lens cloth and place them in the glasses case. If storing temporarily, ensure the convex side faces up, otherwise the lenses may be scratched. Additionally, avoid contact with corrosive substances such as insect repellents, toilet cleaners, cosmetics, hair gel, and medications. Also, prevent long-term exposure to direct sunlight and high temperatures (above 60°C), as this may cause deterioration, corruption, or discoloration of the lenses and frames.
5. Regularly visit a professional store for cosmetic adjustments. A deformed frame can put pressure on the nose and ears, and the lenses may also loosen.
6. Do not use glasses during intense physical activities to prevent the lenses from breaking due to strong impacts, which could cause eye and facial injuries; do not use worn-out lenses to avoid color distortion that may lead to vision loss; do not stare directly at the sun or intense bright light to protect your eyes.
7. Maintenance of sunglasses
The dazzling sunglasses allow you to shine in the sunlight—so free! In fact, while sunglasses can block the sun, they cannot protect against pollution damage. Therefore, they need careful care to avoid losing your reputation.
In fact, maintaining sunglasses is similar to maintaining regular glasses—cleaning, folding, and storing them should be practiced regularly. However, since sunglasses are worn frequently, they can easily get scratched if not handled carefully. Therefore, there are some details that we would like to remind you about: when dirt sticks to the sunglasses, do not use your nails to pick it off, as this can easily scratch the surface.
When not worn, many people hang sunglasses on their head, collar, or pockets. Be careful not to move too much, as this may cause them to break or get damaged. Others store them in handbags. It’s recommended to first place them in a hard case before putting them in a handbag, so they won’t be worn down by small items like keys, combs, or coins, or contaminated by lipstick and other cosmetics.