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Buyer Instructions

Regarding shipping costs
Due to differences in distance to the city and weight, shipping costs vary. Please confirm the exact shipping cost with the seller before making the payment; if the cost is insufficient after purchasing, no shipment will be provided.

Regarding weight
Before purchasing, please calculate the total weight of the items you need yourself. Although each item is just a few grams or a dozen grams, when you buy many, it becomes a significant amount. The weights of the items are measured by us personally, so the differences are not significant.

Dear customers, do not think that paper products are light. The weight of the paper products themselves is quite low, but when combined, the total weight becomes significant. Therefore, please consult us if you are unsure about the weight!

Generally speaking, the weight of the outer packaging is determined by the number of items customers purchase; the more items there are, the heavier the packaging will be.
Regarding color difference
All of our products are photographed in real life, without any technical processing, aiming to faithfully reflect the original colors and styles of the items.

Due to shooting lighting, shooting techniques, and different computer monitors, slight color variations may occur.

This is a problem that no阿里 online seller can overcome. Therefore, buyers who are very sensitive to color differences should think carefully before purchasing!

Our company does not accept any returns or exchanges due to color variation issues; color variation issues cannot serve as grounds for negative reviews, complaints, or returns!

Regarding shipping
Due to the unique nature of the internet, the goods are shipped through third-party carriers, and we have no control over the operations of these carriers. Therefore, we cannot guarantee a specific delivery date. The service quality of logistics and courier companies varies across different regions, and we cannot ensure uniform service standards in all areas. If you have any concerns about the courier companies, please call their complaint hotlines. You can also contact us before making a complaint, and we will assist you with it. Please do not attribute this responsibility to us arbitrarily, and avoid giving negative reviews. Thank you for your cooperation.

Regarding delivery
Due to transportation by couriers or freight companies, there is inevitably some compression during transit, and the shop owner cannot guarantee that the packaging will be intact upon delivery. We bear the risk of damage during transportation. If any damage occurs, please contact our company within 24 hours providing a certificate issued by the courier staff along with photos. After verification, we will offer a free return or replacement. To avoid unnecessary trouble, please sign for the goods in person before the courier staff does, and contact us immediately if any issues arise. We will ensure you receive a satisfactory solution.

Payment Methods
We recommend using Alipay for all our products, as it ensures secure and reliable payment. After you place the order and pay, we will arrange shipment as soon as possible. If Alipay is not available, there is no need to worry—you can choose to pay via bank transfer.

Regarding product prices
All our products are sold directly from the manufacturers, eliminating intermediate intermediaries. We offer the best discounts to both new and existing customers, and the price advantage is significant! Buyers are welcome to compare multiple options before making a choice. For the same quality, we offer better prices; for the same price, we offer better quality. Our strength speaks for itself!! No negotiation, no free shipping!! Please be kind to us.

Regarding returns and exchanges
For products without quality issues, if the buyer requests return or exchange due to personal objective reasons, the buyer must cover the double shipping costs, and the product must be returned without affecting secondary sales.

Buyer Reviews
Dear buyers, if you have any concerns or questions after receiving the goods, please contact us immediately. We will do our best to provide you with satisfactory responses and the best solutions. Please do not give negative reviews or mediocre ratings (experience shows that dissatisfaction is often due to misunderstandings). Good reputation is not easy to achieve, and we cherish it greatly. We also hope to receive your understanding and support! If you are satisfied with our products and services, please give us a high rating after completing the transaction. Your approval is the driving force behind our business! Thank you! We sincerely wish you a pleasant shopping experience at our store!!