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1. Indicate the requirements.
Please gather as much information as possible about the product before purchasing. If you have any questions, please leave a message; customer service will respond to you as soon as possible. When buying, please indicate the color in the "Message to seller" section!
2. Sufficient supply of goods.
Our store has an ample supply of items, so you can shop with confidence. If any items are temporarily out of stock, they will be indicated on the product images. In case there is a sudden shortage and we cannot update the listings promptly, we will contact the buyers as soon as possible to find a solution. We appreciate your understanding.
3. Guarantee of genuine products.
All products in this store are genuine items, and we accept counter inspection.
4. Color difference issue.
All products in this store are photographed in person. Color variations may occur due to technical factors, monitors, lighting, or environment conditions—this is a normal phenomenon, so please understand it. Buyers who are highly sensitive to color differences should visit the physical store for a trial wear before taking photos.
5. Return and exchange processing.
When receiving the goods, the buyer should carefully inspect the items within 10 days. They can contact customer service to request a return or exchange. If more than 10 days pass, we do not accept returns or exchanges. Since this is a wholesale product from the manufacturer, we cannot guarantee that every item is intact. If there are minor defects, we do not accept returns or exchanges. We hope for your understanding! We reject excessive profits and intermediaries, ensuring that profits truly reach the consumer!
6. Instructions on signing for delivery.
When you receive the package, please do not rush to sign on the delivery receipt. Be sure to inspect the item on-site in front of the courier. If there are any damages or missing items, please refuse to accept it! Contact the shop owner immediately (the phone number is on the delivery slip). Once you sign, it indicates that you agree with the quantity and condition of the goods, and the shop owner will no longer be able to claim compensation from the courier for the buyer. We also apologize that we will no longer cover any losses due to incorrect, missing, or damaged items. If you have any issues after receiving the item, please contact us promptly! The shop owner will work together with the buyer to resolve the problem, ensuring the buyer is 100% satisfied. Finally, wish the buyer a pleasant shopping experience at our store!