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He Yi Lighting Co., Ltd. was established in 2008 and is located in Guzhen, the capital of lighting products in China. The company mainly deals with indoor lighting.rope, ironwork, pipes, postmodern light luxuryA series of products. It is a company with production and sales capabilities. Currently, its products are sold in Europe, North America, South America, Eastern Europe, Western Europe, Southeast Asia, and other developed countries. It has a complete and scientific quality management system. The integrity, strength, and product quality of this factory have been recognized by the industry. Friends from all sectors are welcome to visit, provide guidance, and conduct business negotiations. Adhering to the business philosophy of “customer first, proactive innovation” and the principle of “client first,” the company provides high-quality services to customers. We welcome all clients to make purchases!

[Please ask the customer to place an order or make a purchase before]

【Please first communicate with our sales staff via TradeNet or call for inquiries】

(1)Price issue: The price shall be based on the actual quotation of our company!

(2)Product issues: We conduct strict quality checks on all products before shipping to ensure there are no problems before delivery!

(3)Product images: All images100%Physical photography, but slight color variations may occur due to lighting and monitor factors; please understand.

(4)Product details: Please consult about the model number, specifications, and dimensions of the product you need before placing an order or purchasing, so we can confirm whether it is in stock.

【Wen Rong Notice】

1. Due to factors such as camera shooting techniques, lighting, or monitor resolution, some color differences may occur. However, we guarantee that all images are taken with real products, and the actual lighting effects are more beautiful than the pictures. Those with strict color requirements should consider carefully to avoid an unpleasant transaction.

2. Since it is direct sales from the manufacturer, except for a few products in stock, most products are custom-made. Therefore, please contact Wangwang to confirm the delivery date when placing the order. Generally, products take 7–10 days to ship (some styles may have in-stock items and can be delivered within 2 days). The delivery time plus the time required for shipping will determine the total time from ordering to receiving the goods. Please plan your ordering schedule accordingly to avoid delaying your renovation project.

3. Please monitor the shipment progress after delivery. If you haven’t received the goods ten days after shipping, please contact us promptly. After receiving the product, if you have any questions about it, please communicate with me right away, and I will resolve them for you immediately. If there are no issues after the buyer receives the product, please confirm it promptly! We apologize for any shortcomings.

4. Wear gloves when installing lighting fixtures; otherwise, fingerprints may remain on them, easily leading to dust accumulation and affecting the brightness and appearance of the fixture.

5. For safety reasons, our store recommends that buyers hire a professional electrician to perform the lighting power-on installation.

【Delivery Instructions】

1. Good communication is a way to resolve transaction disputes. If customers notice any issues after receiving the goods, please contact us by phone or leave a message in time, and we will provide you with a suitable solution. We firmly oppose acting without communication, failing to report problems, and making negative reviews blindly. Once such behavior is detected, it will be reported as “malicious review”.

2. If the goods arrive without any damage, please confirm the payment promptly. For customers who do not provide payment within 48 hours after receiving the goods, we will consider giving up all after-sales services automatically.

【Transportation Method】

The products offered by this store are shipped via Yunda Express by default. Generally, they can arrive within 3–5 days in southern, central regions, and coastal areas. In remote western and northern regions, as well as in a few areas requiring a second transit, delivery typically takes about 5–8 days. If affected by unpredictable factors such as weather or road conditions, the delivery time and pickup location provided by this store are for reference only. Since the total weight of the products cannot be fully indicated, the declared shipping fee may differ from the actual cost. Customers who purchase the products should select “Shipping fee paid by recipient”. The packaging of these products is quite large, so buyers outside the province are advised to choose logistics shipping instead, as it is relatively cheaper. Thank you!

Due to the fragile nature of lighting fixtures, standard postal shipping is not accepted; only logistics delivery is available. Unless otherwise specified. Express shipping: suitable for lighter products. The shipping costs are reasonable, with delivery right to your doorstep—fast and convenient. It can reach all parts of the country. Logistics shipping: suitable for multiple or large items. The shipping costs are lower, and it offers safety and affordability. The buyer must collect the goods in person. In case some of the listed addresses cannot be reached due to changes in logistics company routes, we will contact you promptly to inform you and help you make a decision.