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This store does not sell retail products. This store does not sell retail products. This store does not sell retail products.

Ordering a full box of items; shipping will occur after 5 boxes are ordered. No shipping will be provided if less than 5 boxes are ordered. Please be aware of this. Thank you.

Order Instructions

Dear customer, welcome to the Ceramic Factory Store. Thank you for your attention and support. To facilitate better communication between us and provide you with an improved shopping experience, please take a few minutes to read the text below.

About the product:This store only sells wholesale, not retail. Orders must be placed in full boxes, and shipping begins after 5 boxes are ordered. All products are excluding tax and shipping fees; please contact customer service after placing the order to adjust the shipping cost. Tax charges will be added separately when issuing an invoice.

Regarding transportation:This store sends goods by logistics service by default; the shipping fee is paid at receipt, and customers can pick up the items upon arrival. If you have any other requests (such as prepaying the shipping fee or delivery to your door), please consult the customer service.

Regarding packaging:All products in this store are packaged in standard cardboard boxes. If you require a wooden stand, a wooden tray, or any other modifications, please contact us in advance.

Regarding damage:Ceramics are fragile items, and no shipping method can guarantee complete absence of damage. If any damage is found upon receipt, please take photos as evidence and contact us within three days. We will compensate 50% of the purchase price for the damage, but no additional shipment will be provided. No compensation will be given for damages occurring beyond the return period. We are only responsible for damages caused by the logistics company’s transportation; damages resulting from secondary transportation after receipt are not covered by us.

Above is the default agreement upon payment. Wishing you a pleasant shopping experience. Thank you again for your support!!!