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1. Regarding orders from this storeFree shipping when the order exceeds 99.(Except for remote areas such as Xinjiang, Tibet, and Inner Mongolia) If there is shipping cost involved in the order, please contact customer service to adjust it. Thank you for your understanding. Orders of this store exceeding 200 yuan do not support refunds or exchanges without reason.

2. Regarding the products, they are primarily handcrafted by our factory, which specializes in jewelry wholesale. There may be slight differences between different batches of mass-produced products. Minor defects (that do not affect sales) are inevitable. It is recommended to obtain samples before purchasing. Everyone should understand that quality is directly related to price; we cannot meet everyone’s unlimited imagination. Please understand! For customers with very high quality requirements, please purchase from the dedicated counter.

3. Regarding colors 1. Most of the products in this store are photographed in real life, with only a small number being online images. The colors have been professionally proofed and are closest to those seen when laid flat on the actual item. Due to factors such as lighting, color contrast and color temperature on computer monitors, color differences are inevitable. The images are for reference only.Please refer to the actual product for details; please avoid purchasing if you have concerns:

4. Regarding style and color issues, standard delivery is based on the order; notes on styles or colors are not supported (except for special instructions on the product page). We will try our best to fulfill your requests, but shortages may occur; please understand. If there is a temporary shortage (you can also note the color for the missing item in the order), we will notify you via Wangwang or by phone. Thank you for your understanding!

5. Regarding after-sales service 1. Signing for delivery: Please ensure to inspect and sign for the goods in person. This is your right, and it is also crucial for our after-sales work. Thank you for your cooperation. (If it is not convenient for you to sign in person, please inform the person who will sign on your behalf, a relative, or the security guard to inspect and sign for the goods.)

2.Missing or quality issues: If there are any missing items or quality problems after receiving the goods, please contact customer service promptly within three days after signing for delivery. For quality issues, please take photos immediately after receiving the goods to confirm. You can send the photos via our after-sales WeChat, and we will provide you with a satisfactory solution. Please bear the consequences if the deadline is missed.

Note: 1. The following conditions do not allow returns or exchanges: A. The product packaging is damaged or incomplete, or the accessories or related documents are missing; B. Unauthorized repair or modification; C. Use or storage not in accordance with normal methods; D. Color variations are not eligible for return, especially for items outside the warranty period. 2. After-sales service is the most fundamental service provided by the company. We are committed to offering excellent after-sales support, but it also requires your cooperation. Please read the above instructions carefully before making a return or exchange, and try to comply with the company’s regulations to avoid affecting your after-sales service.

All products in this store do not include taxes. Taxes are added separately upon invoicing. For details, please consult customer service and provide specific invoicing information.