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To ensure a pleasant shopping experience for everyone, please take a few minutes to review:

Regarding free shipping: At our store, free shipping is available for orders over $199 nationwide. For remote areas (Xinjiang, Tibet, Inner Mongolia, Ningxia, Qinghai, Hainan), free shipping applies at $299;

Regarding returns and exchanges: Please check the size and color carefully when placing your order. After shipment, no returns or exchanges will be accepted unless there is a quality issue. It is really difficult to provide items of small size; if you return them, we will have to put them back individually T_T. Please be understanding. Returns and exchanges are not available for custom-made products.

Regarding stock shortages: Due to the wide variety of products, stock shortages may occur. After placing an order, please contact customer service to confirm if all items are in stock. Once paid, shipping will be arranged immediately. To expedite delivery, we will not contact individuals who are out of stock one by one. After receiving the items, simply contact customer service according to the list for a refund. For orders with fewer than 10 items, we usually offer a replacement of the same item in another color. If you do not agree to a replacement, please contact customer service during the order placement process to ensure that all items are available.

Regarding replacement orders: If the shortage is more than 50 items or the amount exceeds 30 yuan, replacements can be sent once stock is available, and we will cover the shipping cost.

About discounts: Our store has pre-set coupons on the homepage. You can collect them before placing your order. For each order, 300 will get a 5-yuan discount, and 500 gets a 10-yuan discount. If your total spending reaches 3000, you will receive a membership discount. In short, we are doing everything we can to offer you discounts.

Regarding quality: The product quality in our store is well recognized. You can see on the homepage that the repeat purchase rate is as high as 45%. The materials are environmentally friendly, and they are reliable products suitable for export. Of course, these are not artworks; please do not expect perfection from something that costs just a few cents each. It’s inevitable to have a few imperfections occasionally.