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Regarding orders:
 Online ordering is supported, with a minimum order quantity for supply information.300Yuan Qi allows mixed batching of multiple styles and SKUs; there are no restrictions on replenishment costs, as long as the order is not fully filled.500 yuan requires a wooden frame fee.A wooden frame15yuanFor bulk shipments, palletized pricing offers a more cost-effective option.(<t_ SMALL TRAY>)30It costs one yuan, and it can hold approximately...6~8Box cargo, large pallet50It costs one yuan, and it can hold approximately...8~12Box shipment)We will make appropriate arrangements based on the quantity of your order. Using wooden racks and pallets can significantly reduce damage to the goods.
Regarding allocation:
 Due to the large bulk order, you need to place the order with the warehouse first, and then arrange delivery and packaging.(Additionally)Custom-made wooden frameApproximately required1-2 days), so generally we do it in1~5Shipped within daysSoldProductAll of themceramicsHandicrafts are fragile items. They differ from clothing and fabric products. Additionally, there is a large order volume. Please refrain from ordering if you are in a hurry.Do not take urgent orders, if there are any special circumstances, a customer service representative will contact you; at the same time, we will try our best to improve efficiency internally and reduce processing time, aiming to prepare the items for you more quickly and ship them out as soon as possible. We hope everyone can understand this limitation!
Regarding out of stock:
 Due to the large number of orders, with daily shipments reaching hundreds or thousands, after preparing the items according to the orders, if there is any temporary shortage, our dedicated staff will contact you to offer alternatives or refunds. We appreciate your understanding!
Regarding shipping/Logistics Shipping Fees:
1All retail and sample small items will be shipped via courier, with the shipping cost to be borne by the customer. If no specific courier is specified, please consult customer service before placing the order to avoid any misunderstandings.

2,Shipping cost is based on the first weight+Continued importance, most important5-20yuan/The weights vary; exceeds1For packages weighing in kilograms, the shipping fee is calculated based on the actual weight. After the buyer selects the items and submits the order, our customer service will estimate the weight and shipping cost based on the selected products. The buyer must pay the shipping fee in advance. Any over or short payment will be adjusted accordingly upon delivery and packaging.

3The company defaults to Alibaba partner logistics providers (Deppon Logistics), Yimidi Dida Logistics, Shentong Logistics, Shenghui物(t_XXXXXXXX)WaitYou can track logistics information in real time. Dedicated staff will contact you based on the actual volume and weight after packaging is completed. We recommend choosing the most convenient, efficient, and cost-effective shipping method. (If a specific logistics or courier service is specified, please inform the customer service team before placing the order.)
Regarding after-sales service:
 After receiving the goods, please carefully check the quantities according to the delivery list.After 5 days with no objections, the transaction is considered completed. Our company adheres to the principle of full refund if any damage occurs. If there is damage, please provide the relevant order number and photos of the damage to our customer service staff. After confirming the quantity and amount, we will directly process the refund for you!
The following situations are not accepted by our company
1. Refunds or returns for subjective dissatisfaction after receiving the product on the grounds of imagination, without any actual quality issues, will not be accepted;
2. Those who have no detailed examination of relevant supply information, descriptions, or other aspects related to the product;
3. Those that compare products from other companies with our own;
4. When shipping, our company will use the address provided by the buyer in the order. If you do not inform the customer service staff about changing the address, the costs incurred due to wrong delivery location shall be borne by the customer.
5. There was no communication with customer service staff due to the urgency to ship goods, and later there were further urgent requests for delivery.
6. Obsessed with small advantages, uses a magnifying glass, cannot tolerate even the slightest flaw, perfectionist.
Please read the above friendly reminders carefully when placing your order, as they facilitate communication between the buyer and seller. Those who do not read them carefully shall be responsible for any issues that arise later under the above terms; for all matters related to communication, you must provide the corresponding order number. Telephone inquiries or consultations are not accepted!!!

7. The invoice is subject to additional tax charges; please consult customer service for details!