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1Regarding how many batches, is mixed batching supported? Are there any restrictions on the amount?

All products can be ordered in the above quantities, with no limit on amount! Mixed orders are also supported!

2Why can't some products be ordered?

Products not supported by online ordering are those that are currently out of stock. If you need them, please contact us. We will produce or place the order as soon as possible.

3What should I do if the main account responds too slowly?

The number of users on the main account usually exceeds...50Many messages are too numerous to respond to individually. Please try to contact other available customer service agents. This is also a current flaw of the system. Thank you all.

4:Are items sent randomly, or can the style be selected?

Regarding style and color issues, mixed styles will be sent by default during order fulfillment. If you have specific requirements, please note down the style or color (there is a field for notes when ordering, where you can write the product code and style, for example:Y1: Black),We will try our best to prepare it according to your requirements, but some items may be missing. We hope you can be understanding, and we will make up for them during the next restock.

5: When will the shipment be delivered?

Regarding shipping: deliveries are done at night7Please collect the items uniformly,Orders from that day are usually shipped the next day, as there are many more orders to process ahead of time, and many customers need to resubmit photos or change addresses. Therefore, we will ship them only after everything is ready! We do not handle orders on Sunday but will arrange shipping as soon as possible. We hope you can understand! The courier company we use is ZTO, please visit http://www.zto.cn/ for details.

6: How is the shipping cost calculated?

We specify the weight for each product. When placing an order, the shipping cost is automatically calculated by the system, and there may be a slight discrepancy. If there are any issues, please contact customer service promptly.

7: What should I do if the product has quality issues or defects?

Since it is wholesale, the quantity shipped is very large, and it is impossible to check every item for minor defects. Potential issues may include wrong products sent, quality problems with the items, damaged packaging, damage during shipping, or minor defects in the products. Online wholesale is different from physical wholesale. If you are a local customer, the exchange process is very simple—just bring the items to our inventory warehouse, and we will confirm the exchange. However, it is different when sending them out, as shipping back requires payment for shipping fees. If you have purchased10Sample productsIt’s all bad, and this product hasn’t even passed the test yet.10A certain amount of money was requested by the customer to be sent back, and we naturally refuse to agree to that, because it is clearly our fault—the shipping cost will be borne by us. This is something that a trustworthy businessperson must uphold. Please do not mention how Taobao was resolved. You know this is Alibaba; we operate in bulk sales. Taobao The same product can be sold several times more expensive, yet we basically only increase the price.6percentage points.