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XIN HONG Materials Co,.Ltd. 12yr.
Contacts Mr LI Chat
Mobile 18066212379
LBSbxg
WhatsApp wechat:LBSbxg
Common Questions
Q: Is customization available? What is the cycle time for customization?
A: Support customization of size and material; production time for bulk orders is 7–15 days (depending on complexity).
Q: What is the minimum order quantity?
A: For standard models, MOQ is 1–5 units; for custom models, MOQ is 50–100 units (subject to negotiation); support for mixed orders / group orders.
Q: Is it including tax and shipping? What is the invoicing type?
A: The quotation is tax-free and excludes shipping costs; a 13% VAT invoice can be issued (invoice details are required). Shipping can be paid upon delivery or in advance, and we can help compare prices.
Q: How long after placing the order will the shipment be delivered?
A: In stock items will be shipped in 1–3 days; custom/non-standard items will take 7–15 days; urgent orders can be prioritized, with the fastest delivery in 3 days. Please confirm with customer service before placing the order.
Q: What is the shipping method? When will it arrive?
A: Large items use a dedicated logistics route; it depends on the distance to the receiving location.
Q: Is invoicing supported?
A: Support; VAT special invoice / general invoice.
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