[Scope of application]: living room, room, Curio Cabinet

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About chromatic aberration
  all product pictures and detailed pictures of our company are taken 100% in kind. As ceramic crafts are highly reflective products, the shooting environment changes, the light changes, and the display differences, the surface color of ceramic crafts will vary, and color difference is inevitable. Customers who mind it should be careful to order it.
 
About size
  all our products are hand-made, and the size of the same product will be slightly different. In addition, the shape of the product is irregular, and the size we provide is visual inspection, which may deviate from the actual size. The specific size is subject to the actual product received.
 
About Packaging
  all our products are ceramic crafts, belonging to fragile. Therefore, our company generally adopts Bubble Bag + paper box for product packaging, and then boxes the wooden frame. (Dear, wooden frame is to protect the goods inside) a wooden frame charges 10 yuan, and so on. If you strongly request not to use wooden shelves, our company will not be responsible for the damage to the goods during transportation.
 
About shipment
  due to the distribution, inspection, packaging and wooden frame, it takes a certain period of time, and the daily order volume is huge, our company generally distributes the goods within 1-2 days after placing an order by default, and delivers the goods to you within 3 days. If there are special circumstances, please communicate with our customer service.
 
About logistics
  our company generally chooses ordinary logistics for shipment. Try to choose the shipping department closest to you at the cargo discharge point. It is better to appoint the shipping department by yourself. However, our company is not responsible for the cost difference between logistics companies. When the product arrives at your location, the logistics company will inform you to pick up the goods immediately, and the freight will be paid by you. If you appoint a courier company, the cost will be borne by yourself.
 
About out of stock
  regarding out-of-stock, our customer service will contact you immediately. You can choose to change to another product, or choose to leave it to your next replenishment, thank you for your support.
 
About damage
  when picking up the goods, be sure to check the outer packaging of the products and the products. One or two of them are damaged. Inform us immediately (valid within 2 days), take photos and provide evidence, and our company will bear the damage.
We are responsible for the wrong products, missing products and serious quality problems.
 
The company is responsible for all products sold by our company. If there are other problems when receiving the products, you can contact us immediately to solve them. We will definitely give you a satisfactory reply.
 
About flaws
  all products of our company are inspected by 100% quality personnel before shipment. Since most of the production processes of ceramic crafts are handmade, small defects such as pinholes, sand holes and black spots are normal for firing, please consider carefully before ordering.
 
About customization
  our company is a productive enterprise, providing sample customization, and the price and quality can be effectively guaranteed. As for the sales and product details, please contact our customer service for consultation. The proofing fee will be paid by you, and the sample fee will be returned to you after the transaction.
 
About customer service
  contact number: 13516955983 QQ:641151725
store Address: 0772,0770, first floor, Area B, Phase I, Yiwu International Trade City

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