[Delivery and express delivery]]
delivery time: generally, orders placed and paid at 16:00 on the same day should be arranged and delivered as much as possible on the same day. If the payment exceeds 16:00, it will be arranged the next day! Note: (in case of special circumstances, the delivery time coordinated by both parties shall prevail)
express delivery method: Our company supports ordinary express delivery such as ZTO, STO, YTO, Yunda, etc. The freight is 6-8 yuan within the province and 8-12 yuan outside the province. You can also choose SF Express and EMS. Please confirm the specific freight with the customer service.
Customer service online Time: Monday to Saturday: 9:00-20:00 legal holidays do not work.

[About inspection]]

before the courier leaves the site, customers should check the goods according to the order. If you find that the quantity is uneven or the product is damaged, please contact us at the time. We will cooperate with customers to handle relevant after-sales matters. The courier left the scene, and the customer did not check the goods, and the consequences were borne by the customer.

[About out of stock]]

due to the increasing styles of store products or the special selling of some styles, it is difficult for warehouse distribution personnel to update the inventory situation in time every day, which will lead to the shortage of individual styles.

If there is a shortage in your order, our customer service staff will contact you and make arrangements after you make a decision ·

[About product return]]

if there is any problem with the quality of the product, please contact us within 24 hours after receiving the goods. Although we have checked each order manually (distribution, packaging inspection, inspection QC), it is difficult to check after all. It is inevitable that some styles have quality problems, therefore, if you have quality problems, you can contact us first to explain it. After several replenishment, the products that are tired of Zhizhi will be sent to us for replacement at one time. (You don't have to receive the goods. If there is a small problem with the goods, you need to change them in a hurry. The freight incurred in that way is a great waste of time and energy.)

our company is responsible for the return freight. The buyer pays the freight in advance first. After receiving the goods, we will refund the freight in time by Alipay transfer. Our company will reject the delivery items.

our factory direct sales is not retail, and the daily shipment volume is relatively large. It is inevitable that one or two products will be sent incorrectly. In view of this phenomenon, we don't reissue it ① refund the small amount to your Alipay ② I will reissue it to you next time I replenish the goods. Please understand that a product shipping expense may be much more expensive than the product.

6. About data packets

if the purchase amount in our store reaches a certain amount, the data packets of the corresponding products can be provided. If the purchase amount reaches 500 yuan or the quantity of a single payment reaches 50 pieces, the corresponding image data packets can be provided.

7. About color difference

the color difference and color of the product will be different due to the difference of the background, light and reduction degree of the computer monitor. It is not within the controllable range and does not belong to the quality problem. The product is subject to the actual product. I am very concerned about the color difference and small flaws, please consider carefully before deciding to buy.