Our products offer high value for money, and are well worth the price. However, there are a very small number of picky buyers who feel that the craftsmanship is rough, there are imperfections, and the materials are not of high quality, which do not meet their expectations. These issues do not fall under quality problems. Due to the wide range of prices for almost all products, from a few cents to several dollars, dozens of dollars, or even thousands of dollars, please do not compare the quality of low-priced items with high-priced ones. There is no perfect product, and too picky buyers are kindly asked to look elsewhere or to only choose our higher-value goods. Additionally, as we are a wholesale business rather than a single retail operation, we only guarantee a 98% pass rate, with the remaining 2% falling within the disclaimer.

All our images are taken from actual products, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual items. Additionally, the devices and graphics cards of computers and monitors vary greatly, leading to color differences in the presentation of the products. Buyers who cannot tolerate color differences should not place orders!
Subjective reasons such as the customer's personal preference, expectations, the size of the product being too large or too small, the difficulty in selling the product, the thickness and softness of the material, or the product not fitting the customer's personal preferences and expectations, or differences from the customer's expectations due to the subjective imagination, are not considered as quality issues by us.

Upon receiving the goods, if you have any questions, please contact us within 3 days. Please do not rush to leave a negative review without contacting us. We will do our best to cooperate with you to solve the problem. However, we also kindly ask that picky buyers who like to threaten with negative reviews please take a detour.

We have specially trained personnel for picking and packing, who will quickly pick the goods and properly package the buyer's goods. However, with the increasing volume of our shipments, there are often stockouts due to the rapid sales of some popular products, especially during the peak sales season. We just had stock, but it was fully allocated in a short time. Therefore, there is a possibility of stockouts after placing an order for some products, and it is normal for some arrangements to take two to three days. We will try to arrange early shipment. We will try to deliver the goods on the same day if we have stock, and we will arrange to have the goods ready within three days for those without stock. Please understand and forgive!

The solution to the stockout problem: In general, we will contact the buyer to inform them of the stockout reason and obtain their consent to replace the style or color. If we cannot contact the buyer, the default principle is to ship as much as we can according to the order. The remaining payment will be fully refunded to the buyer.

We usually use the following transportation methods:

If it's a courier company, they usually deliver the goods to your door. However, for remote areas, the buyer needs to pick up the parcel themselves.
If it's a logistics company, it's basically necessary for buyers to go to the local logistics company branch to pick up the goods and pay for the transportation costs.

Please note: When shipping, we always remind the courier and logistics companies to handle with care and handle fragile items with caution. Therefore, please ensure that the buyer checks the outer packaging upon receipt. If there is severe damage, cracking, or opening, please request the logistics company or courier company for compensation on the spot. If the problem cannot be resolved, please contact us immediately. However, if the problem is reported after signing, we will not accept it. Please buyers pay attention to protecting their rights and interests. Thank you! At the same time, we recommend using Deyong Logistics and Jiaji Logistics, both of which have high reputation and insurance.

【Reminder】

Shortage (number of goods received is insufficient, no note of non-delivery): 1, goods under 300 yuan, please count the number of goods when receiving and transport company personnel, if there is a shortage, please transport company personnel sign to confirm, we will find the shipping company compensation, and compensate for your missing part.

2For goods worth 300 yuan or more, please inform us of the missing quantity within 24 hours after signing for the goods. We will cooperate with you to verify the quantity and do our best to help you solve the problem. If you have not counted the quantity within 24 hours or have not informed us in time, it will be considered that the quantity is correct.
Furthermore, due to the very large daily shipment volume, each item may be sold out at any time, and if a short shipment occurs due to inventory shortages, we will refund you, or ship the missing items together with your next order, but we will not send them separately.
PackingDamage: We have an obligation to do our utmost to assist the customer with this issue. Please (or any other person who received the goods on behalf) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the delivery, keep the delivery slip and check it thoroughly before returning it to the courier.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.

Product Quality:All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, wholesale is not retail, and if there are any issues, please contact our company as soon as possible.

About returns and exchanges:Return Policy -- Product quality issues leading to the loss of the product's intended functions or not meeting normal standards.If the product is not used and does not affect secondary sales, an application for a product exchange of equal value can be made. The adjustment or return should be applied within 24 hours after the receipt signature, and returned within 24 hours after the application, with the time being determined by the scanning time of the buyer's shipping logistics bill/express bill.For reasons such as poor sales or not as good as expected, which are not due to quality issues with the product itself, we will not provide a refund or exchange.

Product images can accurately reflect the actual product, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods by the factory. Please refer to the actual product for accuracy.