Shop owner
Express: store by default.YunDa,
Please contact customer service note for dear friends if you need other express.
Product style and color: about the style and color problem, the system acquiesce when distributing goods.Mix model, if you have special requirement of friends, may indicate that, we will try to distribution according to your requirement, but sometimes the goods sell like hot cakes out of stock, it is hard to avoid can some, hope everybody can tolerance and understanding. We will ship you the latest models at the same price. Please understand!
Quality of the goods: the goods sold by our company are all in kind. It may be because of the light or the display of the computer screen that some goods have a little color difference, which is not a quality problem. Because the goods that our company manages is medium and high-grade commodity, style is much, quantity is big, inevitable meeting has some small problem. If you have any problem with the goods, please contact us in time. We are willing to solve any problem for you 100%. I hope every customer can have a happy shopping!
Shortage lack (upon receipt of the goods) : please with transportation company personnel to check the goods quantity, if there are any missing, please confirm shipping company personnel signature, we will find a shipping company to pay, and compensate the loss of your part. Please inform us of your missing quantity within 24 hours after signing, we will cooperate with you to verify the quantity, and we will try our best to help you solve the problem. If you do not count or inform us of the missing quantity in time, the quantity will be deemed correct.
Breakage: the liability for damage caused by transportation will not be borne by our company. But we have an obligation to do everything we can to help clients solve this problem.
1. The Courier refused to open the inspection together.
Solution: you need to pick up the Courier receipt, and then return it to the Courier after checking it.
2. The express staff will not sign and confirm the missing quantity.
Solution: you can write down his telephone number and his name.
3. The Courier will charge the Courier fee when he brings back the damaged goods.
Solution: you pay first, we will make up for you.
Please read the above contents carefully. This is very important for you. If you cannot do the above actions, we will be very sorry for the problems that arise.