Gold Medal Supplier, Juedian Stationery is a large-scale stationery distribution center that integrates production and trade. We now have five major categories of more than a thousand kinds of products, including writing instruments, notebook series, fabric storage, creative home, sports health care. We are dedicated to providing high-quality supply distribution for major e-commerce merchants, gift companies, large-scale supermarkets, physical stationery stores, and enterprise/institutional group purchases nationwide. We welcome business friends from all over the country to negotiate cooperation and jointly develop.

       Wholesale business is different from some retail businesses on Taobao. We pay more attention to the wholesale customer experience and understand the importance of maintaining customers. It's not just a transaction relationship; we need to trust and tolerate more than the retail industry. Because we want to be not only strategic business partners but also close friends. Judian is willing to witness our bright future with you. In order to increase our trust and tolerance, reduce unnecessary misunderstandings and friction, we make the following warm explanation, please review.

 Mixed Lot Explanation

In order to reduce the risk of channel distributors' accumulated inventory and capital turnover, all our products support mixed batching. However, due to factors such as packaging, some products have a minimum order quantity, usually starting from 1-5 pieces. In addition, some of our store's products are sold by color or style. Please carefully purchase according to the requirements of color or style when placing an order to avoid any unnecessary trouble. If there are no products by color or style, it means the product will be shipped with the existing color or style in the warehouse at random and cannot accept comments for specific instructions. If there are any unsatisfied situations, please understand.

 Are there any goods in the shop? What should I do if there are no goods?

All our products are sold on a spot basis, so please feel free to purchase. However, due to the high demand for some hot-selling items and the limited production capacity of our factories, there may be a short-term shortage. In the event of such a situation, we will inform you immediately after you place your order by phone or through Alibaba Messenger to inform you of the situation and seek your opinion on whether to wait until all the goods are ready to ship or to send out some of the items first, with the rest to be shipped later or to refund you. 

 Color/Size/Weight

 1. All the products are photographed with actual items, and we strive to ensure that the images are as accurate as possible. However, due to factors such as lighting or display screen color differences, there may be subjective deviations. 2. All products are measured by hand. Due to the variety of product shapes, there may be slight differences in measurement standards. 3. All products are weighed by weight. We strive to ensure that the product weight is as accurate as possible. We do not accept returns or exchanges due to the above-mentioned circumstances.

 About the product pass rate

Product quality is the cornerstone of a company's survival, and it is also a principle that was established at the very beginning of the startup of the Judian team. However, no matter how good the quality is, it cannot guarantee a 100% pass rate. If you receive goods with a substandard rate higher than 2%, you can contact our after-sales service team to negotiate and handle the situation to ensure the interests of both parties.Attention:Partial perfectionists who buy items for personal use, please purchase at our physical store. We are unable to provide retail standard after-sales service. Please understand. 

 After-sales instructions

If there is no quality problem with the goods, in principle, we do not accept returns or exchanges, but if special factors are considered, please consult our after-sales customer service for processing. With the consent of our staff, only if it does not affect the second sale can it be returned, and the postage is at your own expense. If you receive a quality problem product, please contact us within two working days after receiving the goods. We will verify and register it. In order to reduce the cost and efficiency of after-sales services, we suggest that you combine and return for processing. The return is valid within 90 days after verification.

  Express delivery and shipping fees

Our company's default shipping method isHuitong Expressandmailing small package As long as the Huitong Express can reach the place, I recommend using Huitong Express. Because our company has reached a strategic cooperation with Huitong Express, the freight is relatively cheap. All freight is automatically calculated according to the actual weight of your order goods by the system. Please rest assured to purchase. The specific charging standards are as follows: 

Logistics and Freight Standards

Yiwu is one of the most developed regions in terms of logistics, and basically, all parts of the country can be reached. Logistics is also known as freight forwarding, with relatively low transportation costs and fast delivery times, so most of the dispersed goods circulation choose logistics.

Warm Tip: Suggest ordering amounts over 800 yuan or the courier cost is greater than the logistics cost, recommend using logistics.Attention:Please note that by default, all orders placed with our store are shipped by courier. If you require logistics transportation, please contact our customer service. You can remove the courier fee and pay the logistics freight on delivery. When you pick up your goods at the logistics department, you will pay the freight to the logistics company. We do not charge you for shipping fees when we ship the goods. The freight does not have a standard, it is related to the distance, and some areas that cannot be directly reached need to be transferred, which will increase the freight. If the logistics arrives in your city, the logistics company will call you to inform you of the specific pickup address. You need to go to the designated address to pick up the goods. Generally, after the notification of the pickup, if you have not picked up the goods within three days, the logistics company will charge a certain storage fee based on the number of days. Therefore, please make sure to pick up the goods as soon as they arrive. The logistics freight is determined by the actual freight paid when picking up the goods. The information provided is for reference only. We do not assume any other responsibility.

Please read the above rules carefully. If you have any questions, please contact our customer service. However, if you pay for our company's goods, it means you have already accepted the above rules. If any trade disputes occur later, the above will be used as evidence to resolve the dispute.