Customization Instructions:

 

1. All categories of our products accept custom orders. However, due to mold/electroplating/and other production issues, if the quantity is low, please choose our existing styles instead.

2. Ordering method for single-layer iron flower pieces: First, choose the style you like, take a screenshot of the image, and send it to our staff via Aliwangwang or QQ. Please indicate the color and quantity. We will then send you a quotation for your verification!

3. The opening mold for iron flower pieces requires the original sample; for other custom orders, please consult the relevant customer service;

4. Customer Service Hotline Available 24/7: TEL: 13777918129, 1356676995 QQ: 179645624 Email: 316584132@qq.com

 

Electroplating Instruction:

 

Due to the requirement of a minimum of 5 kilograms for roll plating, and the use of our products is not limited to a single style, we have established a policy of a minimum order quantity of 1,000 pieces per style, with a minimum of 10 styles. This way, we can mix the products together for roll plating, which not only facilitates our electroplating process but also ensures a more uniform coating on the surface of the products, resulting in a more vibrant color effect. Of course, before shipping, we will classify the products so that they are not mixed together. We will ship each style separately in individual small packages. If you can cooperate with us on a long-term basis, by registering as a member on our company's homepage and negotiating prices and styles, you can enjoy greater discounts on prices! We sincerely look forward to working with you!

 

  1、Supply Source Explanation

• All our products are self-produced and sold, if you need to order a custom style, please contact us through Alipay or by phone.

• 2. About the size

• All products in our store are hand-measured and there may be some errors, but they will not exceed 2MM.

• 3、关于颜色

  All the goods in our store are taken by mistake, and the colors have been professionally checked. They are most similar to the actual flat layout pictures. Due to the differences in color contrast and color temperature of computer monitors, there may be some deviations.

• "4. About Customer Service

• Perhaps sometimes the customer service may not respond to you in time, which may be due to network reasons or system problems. Since there are numerous types of ancient costume DIY accessories, if you can't find the desired accessories, just send a picture to the customer service to help you solve it!

• 5. About After-sales Service

  （1）If you are not satisfied with the goods, you can exchange them for equivalent other products. (Note: Please return the goods within one week after making the exchange request, and we will not exchange them after the deadline. The shipping cost will be borne by the buyer.) （2）If there are quality problems with the product or if the product description does not match the actual product, please return the product to us. We will bear the shipping cost.

• Please provide pictures of the goods to our customer service within 3 days of receipt and provide a description. Negotiate with us, and return within a week. We will not accept the goods after the deadline.

• Once the plating is completed, no quality issues will be accepted for returns.

• 6. About Shipping

•  

  Because the weight of iron flowers varies according to the different products, the corresponding dimensions are also different, so the final weight can only be known after the goods are electroplated and packaged. Our company's shipping philosophy is: under the premise of ensuring the safety of freight transportation, we will minimize the freight cost; therefore, please rest assured about the transportation issues. All logistics, courier, and freight services are supported by our company, but we do not assume the freight costs.

• 7. About the shipping time
• About the shipping time, as our existing inventory is all raw, it requires electroplating, and sometimes there might not be enough stock available.