Shopping process
（1）、After the customer determines the style and quantity they need, they can contact our online customer service to confirm inventory, quantity, shipping or logistics costs, and the delivery address, and then they can place an order online. If customers place their orders on their own, please indicate their requirements in the order comments.
（2）、We determine the quantity and delivery time based on the actual inventory, as the daily shipment volume is large, and we cannot guarantee that any product is always in stock.
After reaching an agreement, the customer immediately pays through Alipay (all products on the site support Alipay escrow transactions. If you wish to pay using another method, please contact the customer service staff to ensure the safety of your payment).
（4）、Under normal circumstances, the goods can be shipped within 72 hours. In special cases, such as during peak seasonal periods or due to stock shortages in the warehouse, the shipping time may be extended appropriately. Please understand.
（5）、Once the customer receives the goods and finds no problems, they can log in to Ali Assistant or Alipay to confirm the receipt of the goods. If there are any questions, please contact the customer service within 24 hours.
About product color
The color, pattern, and packaging of the products on the web are for reference only. Due to lighting in photography and color differences on different monitors, there may be color differences between the product images and the actual items. Please refer to the actual items for accuracy. If the color, pattern, or packaging of the product differs from the description on Alibaba, this does not constitute a quality issue, and we do not accept returns.
About product shipment
Under normal circumstances, the goods can be shipped within 72 hours. In special circumstances, such as seasonal busy periods or warehouse stock shortages, the shipping time may be appropriately extended. Please understand. When your parcel is relatively light, we recommend sending by courier. Please consult the customer service for the specific courier fee; the logistics freight is for reference only, and the specific standard fee shall be subject to the standards of each freight department. If you have a specified logistics, please indicate the shipping address and contact telephone number in the note; if not, we will send randomly, and try to send to the nearest freight station to you. In addition, we support the four major logistics companies, such as Best, Huayu, Debang, and Newbang, for shipping.
About product receipt: When you receive the goods, please first check if the product box is damaged. If there is any damage, please do not sign for the moment, and contact our company's Alibaba or telephone immediately to resolve the problem. If you are satisfied with our goods, please give us full marks, and we will express our gratitude to you for your future more perfect service. Of course, if any quality problems occur with the goods, you can communicate with our customer service at any time. We believe that any problem can be solved in a peaceful and win-win way.
About product after-sales service
Commodities damaged due to human reasons or those that affect second-hand sales will not be eligible for a return.
Due to the fact that the factory may change the product packaging according to production conditions, the packaging and the images on the website or the goods you previously purchased may be different, which does not constitute a quality issue. We do not accept returns for this reason.
Products in multiple colors and styles are shipped at random by default. The company will make every effort to meet the customer's specified product color and style in the order notes. If a single order cannot meet the customer's requirements due to the color and style of the warehouse inventory, we do not accept returns caused by this.
The reason for personal preference is not eligible for a return; if the buyer subjectively believes that the quality of the goods is defective, please provide a written appraisal recognized by the law, otherwise the return will not be allowed.
After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the company's above regulations to avoid affecting your after-sales service.
Please carefully read our wholesale instructions, payment methods, shipping and receipt instructions, and after-sales service before shopping to ensure better communication and cooperation between both parties. Thank you for your cooperation, and we wish you a pleasant shopping experience!