1, for reasons of reduce your freight cost, convenient to invite customers, we usually suggest that send you the freight is low, the transportation security of railway logistics, freight collect, calculated according to the volume or weight (online order freight zero fill);

2. If you need it, you can also send debang logistics, tiandi huayu, jiji and other logistics companies;

3. The volume is not very large, and it is not very convenient for customers to use express transportation. Please contact online customer service for charge.

   1. Within 3 days after receiving the goods (the date of receipt of the waybill shall prevail), if you find any quality problem, please contact the after-sales customer service timely. Late acceptance will not be accepted. Defective products must be kept intact (please bring your own packaging, do not paste or write directly in the original box). The accumulated return over 15kg will be borne by our company. Please return 15kg to 20kg by general logistics. Our company will bear the freight and refuse to send expensive deppon, jiaji and tiandi huayu logistics. No express return fee.

Return address: zhejiang province Yiwu city Shankou new village, jiangdong street

Xu yuebiao (receipt)         Phone: 15394391878

Note: please write your order number membership and return name in the return box  And quantity.

    2. Please communicate with the store before returning the goods. Please help to fill in the after-sales service form, so as to track your return and get timely treatment.

    3. We will try our best to satisfy the customer's specification of color or style, but we cannot guarantee 100%. If the color or style do not match, the goods will not be returned or replaced.

     4. We do not accept after-sales service for reasons such as receiving goods unsatisfied or not wanting them. Our company does not have relevant treaties such as the 7-day reason of taobao rule.

    5. For the damaged goods in the transport, each take half, for long-term cooperation of customers, to accumulate back together after many times (5 kg), but only accept general logistics pay (do not accept and gravels, JiaJi or hua yu etc. Large Logistics cost), no express fee.

    6. We reserve the right to return all returned and replaced goods to our company at the customer's expense and at the customer's expense.

    7. No return or exchange is allowed under the following conditions:

    A the returned product packaging is damaged or incomplete, and the product parts or relevant materials are not complete;

    B. Repair or refit without authorization;

    C not used or stored in the normal way;

    D goods beyond the period of after-sales service.

    8. After-sales service is the most basic service company, we are willing to offer you good after-sales service, at the same time, good after-sales service also need customer to cooperate, please read these instructions carefully, before the return as soon as possible according to the above provisions, lest affect after-sales service to you.

    9. If the weight of the above products is not up to 5kg, if the customer wants to return it, the freight shall be at his own expense.

    10. We will refund 50% off if you return the goods without quality problems after receiving the goods. If there is serious damage to the goods received by our company, we will provide the product picture to the customer, and we will negotiate with you after sales according to the degree to which the products can be used. I'll call you back to alipay. Due to the difference in freight charges in Hong Kong, Macao and Taiwan, if there are any customers who need to return or exchange goods, please contact our after-sales service staff first and solve the problem through negotiation.

For details, please login:http://blog.china.alibaba.com/article/i31902429.html(after-sales service of revo ceramics)