Buyers requirements

In order to avoid the buyers and sellers of the transaction process may be generated by the dispute brought about by the mood is not happy, now on the following several cases to explain the agreement in advance.

1. There is no warranty service for toys

2. When the buyer receives the goods, he shall open the goods for inspection in front of the Courier and sign for the goods without damage. If the goods damage refused to sign, direct delivery Courier returned to us; If you do not check the receipt, or doorman (friends) on behalf of the sign, after the discovery of goods damage, the seller is exempt.

3. In case of quality problems (non-human damage) within 24 hours after receipt of the goods, the customer service staff can be contacted to apply for return or replacement of the goods, and the uncontacted goods can be rejected. Because we are the wholesale price, allow less than 5% of the problem products. So round-trip freight is borne by the parent after 24 hours, appear quality problem or damage, can apply for maintenance, refuse to return change goods, round-trip postage is borne by the buyer.

4. Remote control aircraft vulnerability is toy, if improper operation, on the first play is artificial damage is also many, we do not avoid possible defects on product design, but the remote control aircraft was damaged too much, the buyer and the seller does not present at the same time, this is the most likely to lead to a link in quality problem of the dispute, so specifically agreed between the seller and the buyer, the buyer after shipment to check remote control aircraft, the charger can work normally; Once the plane takes off, the damage that appears next, belong to man-made damage, do not belong to quality problem.

5. If you have any objection, please find another seller. Thank you!

Return and exchange instructions:

1. When signing for the mail, please check the surface of the express to see whether the product is damaged or missing, and then sign for it if there is no defect. If there is any problem, please refuse to sign for it and contact us in time. If there is no inspection on the direct receipt of the damage, we do not assume responsibility!!

2. If the goods are returned due to dissatisfaction with the products, if the whole set of accessories is complete, a 20% discount will be given according to the purchase price; if the accessories are missing, an additional charge will be deducted, and the return freight will be borne by the buyer.

3. We will bear the return and exchange freight for the quality problems and the causes of our work mistakes. (valid within 24 hours upon receipt)

4. If the buyer wants to return or replace the goods, he/she must inform our customer service first. Only after obtaining our consent, can he/she return or replace the goods.

5. This site does not accept any postage paid to collect express or peace mails. Such as the occurrence of such cases by the buyer is responsible for their own! (postage is too expensive to accept!!! )

6. No matter how big or small the goods are, customers will not exchange them if they have been taken off the shelves or stopped selling by us.

7. Slight scratches or wear marks may be left during the assembly and transportation of toys, which are unavoidable and do not belong to the product quality problem. Please understand!

Picture and description of product quality:

1. All product pictures are 100% real pictures. We do not change the color of pictures.

2. There is a difference between the physical quality and the picture. For example, there is a certain deviation between the size and the material (everyone's values are different). Because the size and materials are not as good as imagined and so on, it can not be used as the standard of exchange, if it is really necessary to exchange, all by the purchase price 20% discount refund, the lack of accessories must be deducted costs, return freight are responsible by the buyer.

This statement final explanation power belongs to this shop all!!!