[Company Introduction]]

guangzhou Yunsen Toys Co., Ltd. is a comprehensive modern private enterprise integrating inflatable play equipment, inflatable advertising products and inflatable promotional products. The enterprise has independent R & D personnel, professional production line and sound network sales system, professional model pattern maker, exquisite design and production standards, and excellent marketing and after-sales service system, it has created an unprecedented development speed of the company. After years of painstaking research and development and meticulous management, Zhongtian amusement has launched nearly 100 kinds of inflatable products before and after. Currently, the main products are: Water Park, inflatable castle, inflatable sports, children's entertainment city, water walk ball, waterborne roller ball, snow yo-yo ball, grass yo-yo ball, hand ship, inflatable tent, inflatable arch, inflatable cartoon, air dancing stars, product modeling, etc. Where Zhongtian products go, they are highly praised and appreciated by customers and users!

1. All goods in this store are taken in kind. Due to different shooting lights and display of each monitor, there may be color difference between the actual product and the picture. Please refer to the actual product.
 
2. As details need to be presented to you when taking photos, close shooting may be taken. Please refer to the relevant size introduction in the product description. The inflatable saturation of the inflatable model directly affects the size of the inflatable model, so there will be a little error in the size of the inflatable model.
3. Inflatable models are manually sewn, and there is no guarantee that 100% of them are free of defects, such as thread ends and slight deviation of routing. Most of our products are customized, and the production time is 2-7 days. Please arrange the time reasonably! We will deliver the goods on time according to the promised time, but we cannot guarantee the specific arrival time of the express delivery. Please do not give us negative comments for express delivery reasons at will!
 
4. When receiving the goods, please be sure to check and check the goods in the parcel in front of the courier, confirm that it is correct before signing. If you find that the quantity is inconsistent or damaged, please refuse the visa and contact us in time. We will solve any problems for you in time. After signing, the goods will be damaged, for problems such as inconsistent quantity, the responsibility cannot be clearly distinguished, so no claim can be made! Please check the goods before signing!!!
 
5. Our products are very special. They will be dirty after use. There is no secondary sale, so they will not be returned or exchanged! Please be sure to determine the size of the inflatable model according to your site. We are responsible for the return shipping fee for you to repair the quality problem. Please understand. Non-quality problems will not be returned or exchanged.
 
6. Manual screen printing is used for printing. It is inevitable that there will be burrs, missing blocks, uneven and other phenomena. Please be careful if you require perfect printing!
 
7. Regarding the arrival time, we promise to deliver the goods within the promised time, but the delivery time is not guaranteed. Please don't give us a moderate or negative comment because of the delivery problem. We are very innocent!!
 
8. Inflatable models are not like canvas tents and are not suitable for use in windy or rainy days! Any problems caused by improper use shall be borne by you.
 
9. The appearance, color, weight, etc. of the fan may have errors due to different batches, but the wind force of the fan with the same power is the same, and it will not be returned or exchanged due to the appearance, color, weight, etc. of the fan!
 
10. We are committed to improving product quality and customer service, but our price is formulated by the company uniformly and reasonably, and we do not bargain. When you make a counter-offer, we will gently refuse; The second counter-offer, I will also politely refuse; But after the third or more counter-offer, I am sorry, our time is also a part of life, and we have the right to remain silent or send you a tough reply.
 
After-sales service:

(1) quality problems: inflatable model products are guaranteed free of charge for three years, and other accessories are not guaranteed. To return to the factory for warranty, we need to use the express designated by our company. Within one month, our company will bear the shipping freight of the returned buyer, and all shipping costs will be borne by the customer in the future.

(2) non-quality problems: inflatable models are guaranteed free of charge, but all freight is borne by the customer.

(3) return and exchange: exchange within one month must meet the following points:

1. Current products do not affect secondary sales

2. Discount 20% of the inflatable model products and make up the difference (Alipay transfer or bank remittance)

3. Return the purchased inflatable model products to our company by designated express delivery

4. Double fares is borne by the buyer.

(4) What is the quality problem:

1. Inflatable models: fracture at the suture caused by normal use, automatic cracking at inflatable cloth, asymmetry caused by distortion of the product, and large product size error (within 5% of the error is within the normal range).

2. Fan type within 12 hours: no deformation and no burns, but the fan does not work and the wind force is too small due to high temperature. Except for the above cases, they are all non-quality problems.