Shop owner physical photo
Express: the store defaults to expressShentong, yunda.
Less than or need other express dear friends please contact customer service remarks!!
Product style and color: as for the style and color, the system defaults to deliveryMix modelIf there are special requirements of friends, you can specify, we will try to according to your requirements distribution, but sometimes the goods sell out of stock, this is inevitable, we hope that we can tolerate, under the understanding. We will ship you the latest models of the same series at the same price. Please understand!
Product quality: all the products sold by our company are taken in kind. Some products may have a little color difference because of the light or the display of the computer screen. This is not a quality problem. Due to the company's business for high-grade goods, style, large number, there will inevitably be some small problems. If there is any problem with the goods you received, please contact us in time. We are willing to solve 100% of your problems. Hope every customer can be happy in shopping!
Shortage (insufficient quantity upon receipt of the goods) : please check the quantity face to face with the personnel of the transportation company when receiving the goods. If there is any shortage, please sign and confirm with the personnel of the transportation company. We will ask the shipping company for compensation and compensate you for the missing part. Please inform us of your missing quantity within 24 hours after receipt. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you do not count or inform us of the missing quantity in time, the quantity will be regarded as correct.
Damage: our company will not be responsible for damage caused by transportation. However, we are obliged to make every effort to help the customer solve this problem.
1. The express delivery personnel refused to open it for inspection
Solution: the express bill should be taken after you sign for it and returned to the express personnel after you check it
2. The Courier refused to sign to confirm the missing quantity
Solution: just take down his phone number and name
3. The Courier shall collect the express fee when he brings back the damaged goods
Solution: you pay in advance, and we will make it up to you
Please read the above carefully, it is very important for you, if you can not do the above action, we will be very sorry for the problem, we can do nothing.