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Hai Bin Stationery Firm 13yr.
Main Products:notebook
Contacts:Li Zhi FangChat
Mobile:86-15381755078
E-mail: WeChat:15381755078
Address:21989 , 6 Street, 1 F, 57 Gate, International Trade Mart (District 3).
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【Shipping Instructions】
I strongly recommend that buyers find their own reliable and convenient logistics companies (by searching on Baidu, looking in the Yellow Pages, or through recommendations from friends, etc.)
Please note the logistics company's pickup address and phone number in Yiwu when placing your order if there is a specified logistics.
If there is no specified logistics, we will arrange logistics for you, but we cannot guarantee that the pickup point is very close,
Please automatically accept the risks that may occur in logistics.
【关于物流】
If no specific logistics is specified, we will choose standard freight, and it is not possible to track the situation online. You can only inquire by phone. It is not like courier services that provide real-time tracking. If you mind this, you can choose a specific logistics service, such as DHL, STO, or other reputable logistics companies. After placing your order, please contact our customer service or make a note to specify your preference.
Self-collection is required for logistics, and the fees of various logistics companies are not standardized. We cannot estimate accurately, so we do not make any appraisal, and we will not bear any costs in logistics. We strongly recommend that customers find their own logistics companies with dedicated lines from Yiwu to the recipient's place. Yiwu has become the most developed logistics center in the country. We hope customers can provide as many satisfied logistics companies as possible. We are not in the logistics industry, and we do not understand the hidden rules of logistics. Our experience in logistics matters is only for reference, and we will not bear all kinds of "accidents" caused by logistics. If you have not received the goods after sending logistics for more than 7 days, please contact us to check!!
【Ordering Notes】
In order to ensure the accuracy of the shipment, any notes on the order information are invalid, and the order that is actually placed is the definitive. Therefore, regarding the shipping address, the recipient's name, product dimensions, and product color, please carefully review and verify the information when you make the order.
All our marked dimensions and specifications are measured by hand, and there may be normal errors.
【关于发货】
Upon receiving the payment order, our company will immediately prepare the goods as per your requirements. Within 3 days from the day you choose the shipping method, the goods will be dispatched. In case of any special circumstances, we will notify you separately.
【关于价格】
Our store has a very small profit margin, and we rely on high sales volumes. Therefore, we do not accept any form of negotiation. The prices listed on our website are wholesale prices. We do not offer drop shipping, retail sales, sample shipping, or negotiation. {Membership customers enjoy membership prices, drop shipping (if the minimum order quantity is exceeded), sample shipping, etc.}
【关于缺货】
Due to the large quantity of supplies, it is quite normal for us to experience temporary stockouts. If the goods you have ordered are out of stock, we will not notify you within 3 items and will arrange for direct shipment: If there is a large quantity of stockouts, we will notify you immediately and negotiate a solution. For products out of stock within 3 items, we will process a refund. If you need to receive a re-delivery, we will not bear the shipping costs for the re-delivery.
【After-sales instructions】
1) Since it's wholesale, the shipment quantity is huge, and it's impossible to check each one to see if there are any minor defects. Potential issues include products being sent incorrectly, quality issues, damaged packaging, and damaged products due to transportation. For online wholesale, if you are a local customer, the return process is very simple; all you need to do is come to our warehouse to confirm it, but once it's sent out, it's different because returning it involves shipping costs. If you buy 10 products and one of them breaks, and the product is even less than 10 yuan, we will not agree to send it back, as this is a necessary quality for an honest merchant. Please do not compare us to how Taobao handles these issues; please understand that this is Alibaba, where we only do wholesale. On Taobao, the same product can be sold several times over.
2)Customers should check the quantity and quality of the goods within 3 days of receiving them. Any problems should be promptly reported to the after-sales customer service for handling. If there are no objections within 4 days after arrival, it will be considered that there are no problems with this cooperation and the transaction will be completed. Refunds for dissatisfaction subjectively, based on imagined reasons, and actual no quality problems, will not be accepted. All professional packaging is carefully checked before shipping. If there is a shortage of goods, please contact the after-sales customer service to apply for a refund.
3) Please communicate with our customer service before returning the product to confirm the product category and quantity. If the return is made without any prior notice, we will not process it. The returned product must retain its original packaging, and there should be no other damage to the product. If the product is damaged and cannot be repaired, we will not refund.
4) Please do not return non-company products so as not to cause inconvenience when we return them to you.
5) If you need to return the goods, please put a note in the parcel stating: Member name, order number, contact information, and the reason for the return, etc.
We receive a lot of packages every day, please make sure to write a note if you need to return something. If there is no note, we may not know it's yours and may not be able to handle it in time.
Reject all items with payment on delivery, and if not contacted, we will not process the return of the item.
6) For returns or exchanges due to special personal reasons, the items will be processed at an 80% discount, and the shipping fees will also need to be borne by the customer.
Attention:
Orders over 1 month, we will not save, query, or handle any after-sales issues. For our loyal customers who understand and support us, we will provide priority fast supply and shipping, monthly free samples of new models, certain times of consignment, and certain periods of return and exchange privileges...
To better serve you and save your time, please contact the relevant professionals for related business.
【关于退货】
The following circumstances will not be supported for returns and exchanges.
(1)商品无质量问题且已使用过,或商品受污损,影响二次销售。
(2) Damage to the goods caused by improper non-normal use or maintenance (storage)
Product returns or exchanges due to unsold stock will not be processed.
(4)Due to placing an order directly without checking the product information, I received an item that was different from what I expected, and I personally feel that there are some quality issues. I don't like these personal factors such as personal dislikes.
(5)orders exceeding 1 month
Attention: We do not accept items sent with prepaid postage, including regular mail, SF Express, and Dewang Express. If items are returned without prior contact, we will not process them.
After-sales issues, please contact the after-sales customer service.
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