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  Wholesale instructions

1. For first-time sample order users, the sample fee is charged individually, and the difference can be refunded when buying in bulk. If the amount reaches a certain quantity, the full sample fee will be returned.

2. Long-term cooperation and support for drop shipping. For drop shipping support, please contact customer service. Generally, we will ship within 48H after payment for stock items, and for custom-made items, we will ship within one week. For urgent orders, please contact us first.
 
3. If you choose to send the goods by logistics, the general shipping fee is collect on delivery. If you have a specific logistics in mind, please note it (Shipped from Yiwu), or you can contact the customer service directly.
 
No special instructions will be randomly selected by us for logistics shipping, and there is no guarantee of the distance from the pickup location!
 
4.. All products in our store are handmade, and there may be imperfections. Those who seek perfection should be cautious when making a purchase!
 
5.. If there is any damage within 24 hours after signing, please take photos and confirm with the customer service.
 
Based on the actual situation, send replacement parts or conduct a return and exchange.
Some products are in stock, while others require custom-made orders. For specific information, please consult our customer service!
Some products are shipped for free, while others require you to pay the shipping cost directly. Please contact customer service for the details.

Shipping and Handling Instructions

The sales center of Yiwu Lihand Crafts Co., Ltd. is located in Yiwu, Zhejiang, with convenient transportation.

1. Considering the cost of shipping, for customers who prefer to pick up their own goods, we usually recommend sending them via low-cost and safe dedicated logistics lines, with the shipping cost collected upon delivery.

2. If you have any needs, you can also send goods with companies like Debon Logistics, Tien-Di Hua-Yu, and Best Logistics.

3. For customers whose volume is not large and it is not very convenient to self-collect, they can choose to pay the courier freight charge, which will be charged according to actual receipt.

After-sales service

1. Please check the quantity and quality of the goods within 3 days of receipt, and if there are any problems, you can timely feedback to the after-sales customer service for processing.

2. Subjective dissatisfaction or imagined reasons for returns and exchanges of goods without actual quality issues will not be accepted.

The product is not easily broken, and the packaging is good!