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Invoice

Our company can issue value-added tax invoices at a rate of 12%.

Free shipping
Domestic shipping is free when the order value reaches 200 yuan, and shipping to Xinjiang and Tibet is free when the order value reaches 500 yuan.
Direct postage from Hong Kong, Macau, and Taiwan to be paid by the recipient using SF Express.
Orders over 1000 yuan in Jinhua City can be delivered by our driver on the same day. Please contact our customer service before placing an order.

Express delivery and logistics
The default shipping method for our store is YTO Express. Free shipping is not available for any other specified courier services.
In general, Xinjiang and Tibet send by post, and Hong Kong, Macau, and Taiwan send by SF Express with cash on delivery.
Large items can be shipped via the designated logistics. For specific details, please contact customer service.

Shipping time
Ordinarily, orders placed on the same day are shipped the next day. During busy periods, they will be shipped within 48 hours.
In case of any special circumstances or public holidays, further notice will be given.

Team Packing Instructions
Because group-buying products cannot be submitted together with other products, it will result in other products having shipping fees. Please contact customer service to help you avoid shipping fees.
The group purchase price only represents the real-time sale price and does not mean that you can make up the order at this price in the future.

About after-sales service
Although we focus on quality jewelry, it is still inevitable to encounter some quality issues in wholesale.
If this situation arises, we suggest you take a photo and send it to us first, and keep the goods until you have accumulated a value of over 100 in multiple orders. Then you can make a return (we will bear the shipping costs).
After-sales application reason, please select "Consensus with the merchant".
Wholesale is usually done in bulk, and sometimes there may be unavoidable incidents such as parts falling off due to logistics violence. Since they are all handmade, if the quantity is not large, you can simply glue them back together. If you have any questions, you can contact our online customer service.

Customer Service Online Hours
From 8:30 AM to 8:00 PM, we are open on weekends, and the legal public holidays are subject to the page notification.

Contact us
V：15067060288 (Please add me and note your Taobao ID)
TEL：13757915580;15067060288
Please contact the online customer service during working hours, and if it's an emergency, you can call us.

Add me on V and note the Alibaba ID. First-time orders for new and existing customers, please show the screenshot.Get 20 yuan back for every 100 yuan spent in the store.

1. How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

Answer: All products can be ordered with the minimum order quantity indicated above, with no limit on the amount. We support mixed orders and accept Alipay transactions! Each...
We have clearly stated the weight of each product. When you make the order, the freight system will automatically calculate the shipping cost. If you have any questions, please contact us immediately.
Customer Service
2. Are the products on the shelf in stock? What should I do if they are out of stock?
Answer: All our products are sold in stock, and the precious items displayed on the page are all in stock. Please rest assured.
Purchase. Due to the large variety of goods and daily sales volume, some items may not be removed from the shelves in time, leading to stockouts.
Please understand, we will contact you in time by phone or Alipay message and handle the matter.
3. Can the goods be selected according to style and color?
Answer: When the goods are listed, the option to choose styles and colors has already been set. Please browse the page for the labels.
Understood. If there are any special needs, please indicate them in the remarks, and we will try our best to meet your requirements. However,
If the color is out of stock, I'll have to send it to you at random! Please understand and forgive me!

4. I don't have Alipay. May I make a bank transfer?
Answer: We recommend using Alipay, which ensures both the safety of the payment and convenience for future shopping. If it's really inconvenient, we can accept bank transfers.
Please take a picture of the product before making the payment and note that you will be making a bank transfer. This will help us to provide you with the goods once we receive the payment.
Please ship the goods as soon as possible. After the payment, please contact us through Alibaba or mobile phone with your Alibaba account, the bank of the payment, and the amount.
We will arrange the shipment after confirming the goods and the payment.
5. Please do not leave random negative or neutral reviews.
Answer: Whether you encounter service or product quality issues, as long as you contact our after-sales Wang Wang, we will definitely take the initiative to serve you.
We will help you solve the problem and will never shirk any responsibility. If you give a negative or neutral review at the slightest provocation, it is ineffective for both parties.
We hope to retain every friend who likes our product and solve your actual problems,
To improve our service level, we hope that every customer will have a pleasant online shopping experience!
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