About the product:

The products of our store are spot products, which can be delivered within 48 hours. The delivery time of customized products shall be subject to the communication time with customer service.

It is normal for our store to be out of stock due to the large quantity of supply. If the goods you purchased are out of stock, we will

I will inform you as soon as possible. Products out of stock will be refunded.

1. About quality

Before delivery there will be a special department packing, there should be no quality problems, but can not be 100 percent, if the product does exist

If you have any defects, please contact us within 48 hours after you receive them, and we will solve them for you.

 2. Size problem: each commodity has a specific size, and each person has a different measurement method, 1C The error around M is normal.

If you later blame the seller for recommending the wrong size, I'm sorry, but I don't accept returns for that reason.

3. About product return and exchange 

1) before returning the goods, please communicate with the customer service to explain the details, so as to track your return and get timely treatment.

2). The defective products must be packed in a complete package (please bring your own package, and do not paste or write directly in the original box).

3). We will try our best to meet the customers' requirements on the product color or style, but we cannot guarantee 100%. As a result of color

The goods will not be returned or replaced if they are not of the same style. 

4). For the damaged goods in transportation, it should be put forward within 24 hours after receiving the goods, and contact the after-sales service of the company

Registration, the rest of the default for the goods in good condition.

5). The following conditions are not eligible for exchange: The package of the returned products is damaged or incomplete, product accessories or relevant materials

Irregular, unauthorized repair or modification, not used or stored in the normal way.

6). After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service.

 Good after-sales service also requires the cooperation of customers, please read the above instructions carefully before returning or replacing the goods, please follow the company

The above system, so as not to affect the quality of after-sales service.

1. About how many initial batches, do you support mixed batches? Is there a limit on the amount? What is the freight charge?

All products can be according to the above batch, the amount is unlimited! Support mixed batch! Support alipay transactions! Support network

Silver! We have marked the weight of each product, and the freight system will calculate automatically when shooting, which may be a little wrong

Poor, have a problem please contact customer service in time.
2. Are the products on the shelf in stock? What if we run out of stock?
All our commodities are sold from stock, and the products that can be sold are available on the page. Please feel free to purchase. by

Due to the wide variety of commodities and the large daily sales volume, please understand if some commodities are not removed from the shelves in time, resulting in a shortage of goods.

We will get in touch with you by phone or want message and handle it.

Dear buyers, due to the display or light environment and other factors, you see the picture there is a certain color difference, we

Try to minimize the color difference, color difference problem will not be used as a complaint, low score, return or replacement basis. All of our store

All the products are produced by the cooperative factory, and the quality is guaranteed. Please feel free to purchase.

No matter what the problem is, no matter the quality of the service or the goods, as long as contact our customer service, we will be sure

Sincere for you to solve all the problems, if you do not contact the application for a refund or return of buyers, buyers and sellers are not good

We hope that we can solve your practical problems, and we sincerely hope that you will not contact the buyers of direct refund or return

Hand, we promise no communication can not solve the matter.

Since it is inevitable that the goods will be damaged due to collision in transportation, please be sure to sign in front of the Courier when receiving them

Check if the surface is in good condition. When you find the damage, you must sign off the express delivery sheet and reject it, such as the express does not

Allow inspection can inform us to deal with, by us and express company negotiation, so you won't have any economic loss, otherwise

We are not responsible once we sign for it.

Express delivery: small order, can be directly shot, ali system will automatically calculate the express freight, the charging standard will be automatic

Display. If you have a designated delivery company, please contact customer service in advance. Otherwise the company will choose the default delivery company

Send the goods.

Logistics: if your goods are heavy (more than 15 kg, or not in jiangsu, zhejiang and Shanghai), we suggest you

tong

Send logistics, in order to reduce your transportation costs. For example, a 15kg piece of goods sent to shenzhen, express costs one

Generally in 60-75 yuan, and the delivery of logistics only need 20 yuan or so (if there are transit costs additional). Logistics and express delivery you received

cargo

The amount of time needed is about the same. After the goods are delivered, the shipping department will call you to the designated shipping point

Pick up the goods.

You usually have to pick up the goods within three days of their arrival in order to avoid storage charges.

We guarantee 7 days return and replacement without any reason. The buyer shall bear the freight for the return and replacement of non-quality products. Because of the commodity

If the goods are returned or replaced due to quality problems or due to the responsibility of the store, the store shall bear the freight.

2. For the goods that have been used or affected the secondary sale, we do not accept any return or replacement. Please kindly understand.

If you encounter problems, as long as contact our customer service, we will certainly take the initiative to objectively help you solve, never escape anything

Responsibility. It is not helpful to both the buyer and the seller to give bad comments at every turn. We hope we can keep every one of them

Keba friends, can solve your practical problems and improve our service level, we hope everyone in keba

Shopping customers can be happy! At the same time, we also refused to allow the bad critics to visit us, to threaten us with withdrawal by using the bad comments

Money, send the uninvited guest of gift, we can resist firmly!