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[After-sales Service]
As a result of personal preferences in return or refused, without using the company does not undertake the freight, as a result of product quality problems in the case of unused return it within 7 days of receiving return after our thorough check, one-way freight company to undertake, return directly go ali process to apply for a refund, to avoid unpleasant cooperation, not the recipient, please do not join please don't place the order. (Condoms, erotic underwear, special clearance items, products with special labels are not refundable or exchangeable)
[Wholesale and after-sales]
All the goods we will be a comprehensive quality inspection before shipment, if the customer still found quality problems after receiving goods, please in 7 days after receipt of the goods, wholesale a month (not after processing, condoms and lingerie products, we will not return) to contact us, to provide quality problem of product pictures, we will carry out the exchange for you as soon as possible. The item in question must be returned after registration. We will pay for the postage returned by ourselves and the postage reissued by us. (Ensure that the packing is in good condition and the accessories are complete. Unused and used parts will not be accepted.)
[Notes on Return and Exchange]
All returned goods, whether quality problems or do not like the replacement, will be sent to ordinary express (such as Shentong, Yto cash) if the surface mail, express to pay on arrival, will be rejected. Specific details of the shop to consult customer service staff!
1. About how many initial batches do you support mixed batches? Is there a limit on the amount? What about the freight?
Answer: all products according to the above starting batch can, the amount is unlimited, support mixed batch, support Alipay transactions! We have written the weight of each product, and the freight system will calculate automatically when shooting. If you have any questions, please contact the customer service in time
2. Are the products on the shelf available? What if they run out of stock?
A: All of our products are sold from stock. It is shown on the page that all of our products are available. Please feel free to buy. Due to a wide variety of products and a large daily sales volume, please understand that some products are out of stock if they are not removed from shelves in time. We will contact you by phone or wangwang message and deal with it in time.
3. Please don't give poor comments at will
Answer: no matter you encounter service or product quality problem, as long as you contact us Wangwang, we will certainly take the initiative to help you solve objectively, never evade any responsibility. We hope to keep every friend who likes this product, solve your practical problems, and improve our service level. We hope that every customer can have a pleasant online shopping experience!