Warm tip: Due to the cooperation of the express company, Xinjiang and Xizang will not arrange the delivery for the time being

1: bulk purchase customers, after order, please contact customer service to verify freight, or logistics to pay, all can contact to change the price;

2: the default delivery: yuantong express; The default logistics: optimal speed express, bulk purchase may delivery to designated freight station

The following content please read it carefully, if there is any doubt, please consult customer service!
[About mixed batch] 1. Some products of our store support mixed batch, and the page of products supporting mixed batch is displayed & LDquo; Mixed batch & throughout; The Chinese characters can be mixed and approved according to regulations. Products that do not support mixed batch can be purchased according to the requirements of the page.
About shipment 】 【 1, our products have a basic amount of inventory products but some popular products or activities, perhaps because of focusing on time delivery and temporarily out of stock lots of phenomenon, at the same time because of sale in domestic market order is more, so don't rule out the possibility that after some order out of stock, so the delivery period is normal in 1 ~ 3 days, we will try to arrange shipment as early as possible. Strive for in stock on the day of the delivery, the part out of stock within 3 days as far as possible with good, please understanding! So to a large number of orders, delivery time and payment terms need to be determined after the negotiation with customer service.
2. The default express is Yunda or YTO, and the designated express will not be accepted. If there is any special need, you can contact the customer service to negotiate.
3. As for freight logistics, the freight will be paid at the destination, and will be picked up at the freight station. Delivery can be provided by the customer itself or by our customer service for you to choose a more appropriate freight.
4. Solutions to the shortage problem: Generally, we will contact the consignee, inform the reason of the shortage, and ask for the consignee's consent to change the style or color. If contact does not reach consignee, so acquiesce is to press order allocation goods can send how many send the principle of how many. The remainder of the payment will be refunded to the purchaser.
1. If the goods are less than 300 yuan, please count the quantity with the personnel of the transportation company face to face. If there is any missing goods, please sign and confirm with the personnel of the transportation company. 2. For goods over 300 yuan, please inform us of your missing quantity within 24 hours after signing for the goods. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you fail to count or inform us of the missing quantity in time, the quantity will be regarded as correct.
[Product damage] The damage caused by transportation will not be borne by our store (deppon, Jiaji and other insured logistics are recommended). However, we will assist the customer to solve this problem. We will try our best to avoid the occurrence of damage by means of logistics double-layer packaging, cushioning, compact stacking and so on. You (or other consignee) must check the quantity and appearance of the goods together with the Courier (this is your right), if the quantity is wrong or the appearance is damaged, please ask the Courier to sign for confirmation.
Question 1, delivery person refused to open the inspection together?
Solution: after you sign for the delivery take good, going to check again after to the delivery person.
Question 2. Does the Courier refuse to sign to confirm the missing quantity?
Solution: Just take his number and name.
[On return and Replacement] 1. 7-day return without any reason -- Members can enjoy 7-day return and replacement service without any reason (after purchasing 5000 yuan + favorable comments, members will be automatically upgraded to members). In case of request for return and replacement, customers must check the packaging of the goods, which is not used, and the products are not damaged, which will not affect the secondary sales of the goods. (Emphasis: If ordinary members return the goods within 7 days without any reason, the website will charge 25% of commodity handling fee, and the freight of return and exchange without any reason shall be borne by the buyer.) 2. Condition of Return -- Due to the quality problem of the product, it will be returned and replaced, but the freight incurred will be borne by the buyer (most of the problems can be solved by changing the battery, adjusting the battery placement, connecting the thread ends... Wait for the simple way to solve, selling toys to repair toys oh). 3. Other returns -- Other returns, such as poor sales, not as good as imagined... We will not provide return or replacement of products other than the quality problem.
[Product quality] All the products will pass the inspection for many times during production, after delivery and before delivery, and the products will only be shipped if they are qualified. However, various uncertain factors will lead to the loss of product functions, and only 98% of the qualified rate can be guaranteed, and 2% of the products are exempted from liability.
[Pictures and Real objects] More than 95% of the product pictures are selfies, which can truly reflect the actual product itself. However, due to the light, shooting level and other factors, the pictures and real objects may be slightly different. Due to market changes and other factors, the factory may adjust the color and packing method of the products and the outer packing. Please refer to the actual situation.
[Logistics] Transportation is done by third-party logistics companies, which is beyond our control. The transportation time is affected by the weather, vehicle arrangement, traffic conditions and other factors. The estimated transportation time between us and you is for reference only, and is not regarded as the content of the contract or the reason for returning the goods.
[Receipt] Because we have agency business, in order to avoid the price dispute between agents and buyers, the delivery of the receipt is not released. If you need to issue a receipt, please contact the customer service instructions.
[other] is not a handicraft, we do not art, electrical appliances, is ordinary toy, strict product, please turn, elegant detour. For the product specifications, parameters, such as general page will have instructions, if not specify, consult customer service.