Xinlian Jewelry is factory direct supply, welcome to custom.

                    There are many styles, and you can place an order directly through the picture number.

1. Are your products quality guaranteed?

  Answer: Quality is the foundation of a company's survival. We have great confidence in the quality of our products and offer exchanges or refunds for any quality issues.

2. What express delivery do you use, and how do you calculate shipping fees?

  Answer: We have only collaborated with Yunda Express so far, and the initial weight for shipping is 4 yuan for areas other than remote regions. The system automatically calculates the weight for each province based on the standard for additional weight after the initial weight.

Can the price be cheaper?

  Answer: Dear, we are already offering factory prices, with very thin profit margins. Our products are already much lower than our competitors, and we believe that you value quality more. Our value for money will definitely not disappoint you.

Are all the items listed on your website currently in stock?

  Answer: We have a basic supply of goods, as we have a large number of wholesale customers. Occasionally, there may be a temporary shortage of some products. If there is a shortage, the customer service will notify you in time to exchange the goods. If the customer does not agree to exchange the goods, the company will return the excess payment to you in time.

Are your products the same as the pictures?

  Answer: The product images are all taken by real shots and are basically consistent with the product images. The images have been processed to be smaller, so they are not very clear, but the products are prettier.

6. I have placed an order, when can the shipment be sent?

  Answer: Orders placed and paid before 16:00 on the same day can normally be shipped (except for custom orders)

7. Return and exchange issues?

  Answer: Please open the packaging in the presence of the courier to inspect the actual goods. If there are any quality problems, please have the courier witness and take pictures, and inform us. We will resolve the issue appropriately, either by refunding or resending the product at our expense. If the issue is not due to quality but rather because you no longer want or do not like the product and you wish to return it, the shipping costs will be borne by the buyer.