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2. Regarding order placement

For each product, we specify the reference weight. When placing an order, the shipping cost will be calculated automatically by the system, and there may be a slight discrepancy. If you have any issues, please contact our customer service immediately.

3. Events: To offer buyers high-quality products at affordable prices, we will introduce new items weekly and organize various promotional activities from time to time. Stay tuned!

About the product

This factory specializes in wholesale of accessories, with products produced in bulk and primarily handcrafted. There may be slight differences between different batches; minor defects (that do not affect sales) are inevitable. We recommend requesting samples free of charge to evaluate the quality. Everyone understands that value comes with cost—do not rely on your imagination, as it is limitless, and we cannot meet that expectation. Please understand! For customers with very high quality requirements, please purchase directly from the specialty counter.

5. Regarding colors

1. Most of the products in this store are photographed in person, with only a small number being online images; the colors have been professionally proofed to be as close as possible to those in the actual items. Due to factors such as lighting, color contrast and color temperature on computer monitors, color differences are inevitable. The images are for reference only; please refer to the actual products. Please avoid taking photos if you are sensitive to color differences!

2. Regarding style and color issues, standard delivery is based on the order; notes on styles or colors are not accepted (except for special instructions on the product page). We will try our best to fulfill your requests, but shortages may occur; please understand. If there is a temporary shortage (you can also note the color for the missing item in the order), we will notify you via Wangwang or by phone. Thank you for your understanding!

6. Regarding after-sales service

1. Signing for delivery: Please ensure you personally inspect and sign for the goods. This is your right, and it is also key to our after-sales service. Thank you for your cooperation. (If it is not convenient for you to sign for the goods in person, please inform the person who will sign for you on your behalf, a relative, or the security guard to inspect and sign for the goods.)

2. Missing items or quality issues: If there are any missing items or quality problems after receiving the goods, please contact customer service promptly within three days after signing for delivery. For quality issues, please take photos immediately after receiving the goods to confirm. You can also send the photos via our after-sales WeChat, and we will provide you with a satisfactory solution.

3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you may return or exchange it within three days of receipt, provided it has not been used and is not suitable for resale. Generally, standard products allow for free returns and exchanges within three days of delivery, while some products offer a seven-day return policy.
Note: 1. The following conditions do not allow for returns or exchanges: A the product packaging is damaged or incomplete, or missing any accessories or related documents; B unauthorized repairs or modifications; C improper use or storage; D color variations are not eligible for return, and items outside the post-sale service period.
2. After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and try to comply with the company’s regulations to avoid affecting your after-sales service.
3. The above provisions regarding the handling of damaged and quality issues products: if some items have problems, if the customer wishes to return the entire order, the shipping cost, as stipulated by Alibaba, must be borne by the buyer.
4. For more detailed instructions, please refer to the announcement on the store homepage. If you have any further questions, please leave a message or consult the online customer service. Ordering indicates your acceptance of the above terms.