1. Our company has quality inspectors who conduct strict checks on the products before shipment. However, due to the violence of courier services or other various uncertain factors, we can only guarantee that 98%-99% of the products will be free from defects upon arrival. 1%-2% is within the scope of exemption.
2、All the goods we send are brand new. Before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses. Transportation is completed by third-party logistics companies, which are beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by uncontrollable factors such as weather, which will not be used as a reason for return.
3. Our toys are of good quality and affordable, and they offer great value. Some buyers have reported that they feel the workmanship is somewhat rough, with imperfections, and that the materials are not of high quality, which does not meet their expectations, etc. However, these issues do not fall under quality problems. Nothing is perfect, and we apologize for the overly picky buyers. Please consider and carefully read the product descriptions before purchasing. If you have any questions, please consult us.
4. The sizes are measured manually, and an error of 1-2CM is normal. The pictures are uploaded with real shots. Due to differences in light and monitors, there may be some color differences. Please understand.
5. This clause will take effect automatically when the customer decides to order our products, without the need for both parties to sign or seal separately. If you do not agree with the above terms, please consider carefully and make sure you agree before ordering products from our company.
