01 color difference description: due to the background of the photo. light. the color difference and color of products caused by different reduction degrees of computer monitors will be different, which is not within the controllable range and does not belong to quality problems. The product is subject to the actual product. Ornament basically made by hand. If you are very concerned about color difference and small defects, please consider carefully before deciding whether to order.
02 about delivery: After the buyer orders the payment, we will48 delivery within an hour (two days), basically in the afternoon4 if you place an order before ordering, the goods will be delivered on the same day. (Except Sunday) If you are out of stock, we will contact you by phone or Wangwang. When shipping, there is a special distribution personnel to check the delivery order and goods. After checking, put it in the pad with bubble film5 the corrugated paper box is packed and delivered together with the goods after signing the delivery note.
03 express delivery: our default Express is Yunda. For other express delivery, please contact online customer service. If the express delivery is not available or the goods are in urgent need, please contact Customer Service to change the express delivery and postal express. For bulk goods, please contact the customer service to explain the address of the nearest logistics company and the name of the shipping station. So that you can mention the goods in the shortest time and the nearest place. Solemnly declare that express delivery and logistics are not what we can control. Please do not use the dissatisfaction of express delivery and logistics service attitude and arrival time as the basis for our evaluation.
04 about Signing: please be sure to sign for the goods when they are delivered. If family members, friends, doormen, etc. sign for the goods, they will be deemed to have signed for themselves. Please be sure to open and check on the spot and sign for it. If the product is damaged during transportation, please directly verify it with the delivery personnel. Claim or refuse to sign.
05 about after-sales service: if there is any quality problem within three days from the date of receipt, please contact us in time. We will give a reply of return and replacement, and will not accept it within the time limit. If there is no problem with the quality, do not return or exchange the goods. Just because you don't like it, it is too different from the picture. It is not satisfying, dissatisfied or not as good as expected, the products purchased by the buyer are not allowed to be returned or exchanged. However, if the product has objective quality problems such as rust, paint shedding, and Diamond dropping, it will be returned.
06 about comments: your pertinent comments are our unremitting driving force. If you are satisfied with the goods and feel happy, please give us encouraging favorable comments, if you are not satisfied with any problem, please communicate with the customer service in time. Any problem can be solved quickly. Your questions and dissatisfaction will be cleared immediately, and you will be happy.