Company Introduction

shantou xizhiyue toy firm is a toy manufacturer integrating design, development, production and sales. The factory is located in China toy gift city.-- Chenghai, Guangdong. Currently, the toy categories are: Baby series toys, children's intellectual toys, electronic electric toys and other products. Welcome all walks of life to visit, guide and negotiate business.

Special instructions

the responsibilities and obligations of both parties are hereby formulated as follows. Read carefully before placing an order!

Special emphasis: in principle, we do not accept returns (products can be exchanged through negotiation due to factory quality problems, but the transportation costs incurred shall be borne by the buyer, and our quotations are all ex-factory prices without any fees. Our products are shipped strictly by quality inspectors to ensure product quality.100% no problem, but due to various uncertain factors, our factory can only guarantee that after arrival97%-98% there is no problem with the product quality,2%-3% within the scope of exemption)

the following conditions cannot be returned or exchanged: The Returned product packaging is damaged or incomplete, the product accessories or related materials are incomplete, unauthorized repair or modification, not used or stored according to normal methods, products beyond the after-sales service period.

Delivery time

after the customer pays the payment order, we will arrange the goods immediately, generally shipped within 1-3 days. Because orders need to be prepared (some products may be out of stock and need to be produced), please order in advance as much as possible according to the actual situation, so as not to arrange immediately when in urgent need, which will affect your business development. If the goods in each order arrive on the same day, we will ship them on the same day. Please don't urge.

Receipt standard:

1. When the buyer picks up the goods, please check the goods carefully in front of the staff of the logistics and freight company. If the outer box is seriously deformed, damaged, packaging tape broken and damaged, and the sealing tape is incomplete, there are obvious signs of being unpacked and opened. Please check them in person. If you find any errors, you must negotiate with the logistics company to solve the compensation in person. If it cannot be solved, please do not take away the goods first, contact us at the freight station for negotiation; Otherwise, the goods will be accepted without objection after signing.

2. All products are shipped only after strict inspection. Because they are plastic toys, the qualified rate of factory quality assurance is over 97%-98%. 2%-3% has unpredictable problems, which are within the scope of exemption.

3. Since our delivery companies are all logistics companies, and logistics companies are all transported by trucks, there will be very few losses during normal transportation. Each transportation company has an agreement. Please buyer's designation the logistics you need, the transportation company, due to the transportation of crushed toys and other situations, we do not bear the insurance of the transportation party. We recommend that you buy insurance during transportation. The normal handling fee is 3%-5%. Please check the goods carefully before picking up the goods.

4. We deliver goods on behalf of customers and handle shipping procedures. Freight is paid on arrival. When picking up the goods, if there is any damage, the available freight will be guaranteed. Generally, we recommend that you do not pay in advance.

Exemption clause

1. The goods are produced and shipped by customers. Generally, the products are mainly made of plastic materials and the packaging is paper materials. During the transportation process, especially in some long-distance cities, it is possible that some products may be damaged by transportation (for example, some are slightly scratched by collision, for example, some color boxes of color box packaging are slightly deformed). For this, we will use logistics double-layer packaging, padded buffer, compact stacking and other methods to avoid the occurrence of damage events. Transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. Transportation time is affected by weather, vehicle arrangement, traffic conditions and many other factors, and is not used as a reason for returning goods.

2. Our toys are cheap and good. They are worth the price. Some buyers feel that the workmanship is rough and defective after receiving the goods. They are not good materials. They are different from what they imagined, however, these are not quality problems. No matter what is perfect, each of our products is uploaded with real pictures. If you are too picky, please forgive me. Please consider and see clearly when buying, if you don't know anything, please consult us...

3. All dimensions are measured manually, and the error of 1-2cm is normal.