Dear customers, if this is your first time purchasing products from our site, please read the following terms and conditions and disclaimer carefully to avoid any unnecessary troubles, and we wish you a happy shopping experience!
■ About the Product
1) All products are photographed with actual items; specifications, materials, and other details are explained in the detailed description. Before shipping, all products are inspected by quality control (QC) and then packed in boxes. If you have any questions, please contact our customer service.
2) Physical product photography. Due to factors such as sunlight, weather, and display screen differences, there may be some color differences between the pictures and the actual products. Buyers who cannot accept any color differences should carefully consider their purchase;
About Shipping
1) In general, products ordered and paid for before 13:00 can be shipped the same day, but due to various factors, we cannot guarantee that all orders will be shipped on the same day. We will try to ship within two days;
2) Due to unavoidable factors leading to a delay in shipping, we will contact you immediately through Alipay or phone to inform you. Please contact us as soon as you receive our shipping delay notice. If you do not wish to wait, you have the right to cancel the transaction and apply for a refund, and please accept our sincere apologies;
3) Orders paid before 13:00 on Monday to Saturday will be shipped the same day. Orders paid after 13:00 on Sunday will be shipped the next day.
About Transportation Damage
1) The damage of hat products during transportation is unavoidable, and we can only reduce the damage. All our products are shipped after thorough inspection. The damage during transportation is originally the responsibility of the logistics, but most domestic general logistics do not provide compensation or responsibility for transportation damage. Therefore, at the moment, both parties have to bear the loss separately. The buyer bears the freight charges, and the seller bears the responsibility for damaged products.
2) Transportation Damage Issue: Products damaged during transportation can be returned at a 90% discount and the shipping fee will be borne by the buyer.
■ Disclaimer
1) Under no circumstances will we assume any responsibility for any losses incurred by returning the product or requesting a refund without contacting our customer service.
2) If the return or exchange does not comply with the rules, and the item is sent with a pre-paid shipping label, we will refuse to sign for the package and will not assume any responsibility.
3) When returning the product, if there is no buyer's written information, it will be impossible to trace the buyer, and once we lose contact with you, we will not assume any responsibility.
4) If the product is not delivered due to the buyer's incorrect address or other reasons, we will assist you in locating it. If it is indeed lost, we will not assume any responsibility.
5) Please be careful when returning the product to ensure that all accessories are intact. If the product is damaged in transit, we will not assume any responsibility.
■关于评价
1) After the buyer receives the goods, please confirm the receipt as soon as possible without any special circumstances.
2) After receiving the goods, if you have any dissatisfaction with the product or service, please do not rush to leave a review. Please contact us in time; when encountering logistics problems, please treat them calmly, and do not give us negative feedback for this reason!
We pledge to describe our products accurately, guarantee honest service, and ensure that you have a worry-free shopping experience from start to finish, making your shopping enjoyable.
■ Transportation Method
1) Our default logistics shipping is standard logistics, and the goods are delivered to self-collection. If you need a specific logistics or express delivery, please inform our customer service. If there is no specific logistics specified, we will actively assist you in selecting the appropriate logistics.
About freight charges
1) All goods sold by our company do not include free shipping. The buyer is responsible for the shipping fee.