About color cards / samples
By purchasing the goods, you agree to the following terms: due to lighting, camera equipment, and color display differences, etc. (We suggest that buyers communicate with us in advance to confirm the order to avoid any discrepancies in the product. Please ask the store owner for the actual color sample (large order sample), otherwise the product will be shipped with the standard color sample. If you need a sample, please communicate with the customer service in detail, and we will send you various samples you may use for free. If you need to customize, we can also provide a free A4-sized sample.
About Customer Service
If your inquiry is not responded in time, it may be due to the large volume of inquiries at that time or system malfunctions. Please wait patiently. To provide quality products and the same level of stock ratio for sellers, please communicate with our customer service personnel before purchasing to confirm the following matters: application requirements, quantity requirements, color card requirements, and other product details. If customer service fails to respond to you in time, you can also contact us through other channels. Regarding after-sales service.
After receiving the goods, please first open the goods to check the color and variety of the quality to ensure they are intact. If you find any problems, please contact us immediately (if the goods have been cut or have exceeded seven days, they cannot be exchanged or returned). Please understand and forgive!
About shipping
Based on the seller's needs, the seller can customize the release time of the goods. Our company has a large stock of goods and can meet the seller's requirements in real time through the logistics and trade center.
Notes
Buyers first choose a payment method (such as online banking, quick payment, Alipay balance, etc.) to pay to Alipay, which guarantees the safety of the payment; when the buyer receives the goods and confirms them, the payment is then released to the supplier by Alipay. If the goods are not received on time or do not meet the requirements, the buyer can apply for a refund to protect their rights.
