1. About wholesale methods

the whole store mixed batch supported

  definition of mixed batch: mixed batch is a small quantity of goods. Guests can pick up multiple styles. However, due to many factors such as packing and preventing the goods from being damaged during transportation, our store stipulates that the starting quantity of a single payment must be based on the minimum starting quantity set on the webpage.. (Note: gift boxes, schoolbags, pencil case and other products can be coordinated with the shopkeeper to get the quantity. Please consult the shopkeeper for details)

  description of the starting quantity of our products: 90% of our products support small wholesale. Some schoolbags and gift boxes can even be picked up one by one. However, due to different business models and operating methods, some styles in our store are from the whole box. For products like this, we will bad change quantity yes. Please be considerate and tolerant.

  About the product color and pattern when shipping: dear, we support picking colors for products such as schoolbags and gift boxes (those with fewer patterns and colors, and those with fewer categories). However, small items such as pencil case, pencils, pencil cases, pencil sharpener and so on, because there are so many styles of products and patterns. We mixed hair by default yes. Men's or women's models are also the lowest affordable ones. If you want to return the product due to factors such as product patterns or styles that you do not like, you cannot enjoy the same return treatment as if you want to return the product due to product quality problems. Simply put: the buyer is responsible for the return and exchange fees caused by customer preferences. (Then again: as long as you note what styles and colors, we will try our best to distribute the goods according to your requirements. Dear, this is a process of mutual understanding)

2. Issues such as delivery

   mode of transportation:

   1, express delivery, converted by weight. Specific calculation formula: the cost of first weight 1kg + the cost of continued weight per kg * the weight of continued weight. For example, now I have 3kg of goods to be delivered from Yiwu to a place in Jiangsu. The cost is: 6+1*2=8 yuan. The prices of the first weight and the second weight are different in different provinces and regions. For more information, please contact customer service.

      Default cooperative express companies: YTO Express and ZTO Express.

       Other express services, such as SF Express, STO Express, Yunda, EMS, etc., can also be delivered. The cost is calculated according to the price of other express companies. For more information, contact customer service.

   2, delivery, calculated by number of pieces and volume. If there are a lot of goods, the shopkeeper strongly recommends delivery, because Logistics takes the number or volume of goods as the basis for charging. Generally, it is cost-effective to deliver more than 2 boxes of goods.

      Logistics can be sent to logistics like Jiaji and Debang, or direct or private shipping companies. Or you can also tell us if you have designated logistics. Yiwu logistics industry is very developed. It can be reached all over the country.

   Note: Express and Logistics difference: express delivery, logistics need to go to the shipping department to pick up the goods.

3. Questions such as out-of-stock return and exchange after receiving the goods:

   1, out of stock. When the warehouse receives your order and actively distributes the goods for you, if any out-of-stock styles are found, it will immediately report the situation to the customer service that serves you, and the customer will contact you immediately. Whether it is to exchange out-of-stock styles for other similar goods, or not to send them, our customer service will contact you immediately after your consent, I dare to make the next arrangement.

   2, return and exchange. If so because of the quality problem of the product itself, we are responsible for the cost of return and exchange. After receiving the goods, the seller should first accept the goods and then sign for the return order with the courier company deliverer. If the goods are found to have quality problems when accepting the goods, the seller should reject them immediately, and get in touch with the shopkeeper. Why is it rejected: it is rejected after inspection, and no express fee is incurred when it is returned. If you sign for it and return it, the shipping fee will be incurred. Because we do wholesale. The profit itself is very low, and there is not much ability to bear the cost of return and exchange. Please understand. Such due to personal preferences or product styles and patterns,10% off the order price of the goods, and the return and exchange fees incurred shall be borne by the buyer himself..

   3. Processing time of issues such as return and exchange:

       dear friends, if you have any questions, please try to contact customer service during the day. Due to being at home at night, there is no corresponding shipping details and other information. The customer service cannot solve the problem for you, so, in the evening, we only receive orders and do not deal with problem orders. All problem orders are handled during the day.

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