Customer service Real shot

customer service tips:

1. Jade Ruyi smart lock is divided into two versions: graffiti intelligence and Usmart cloud home. Graffiti intelligence: suitable for smart home, scene linkage, link speaker, switch lights, etc., more foreign applications, there are English and English electronic manuals. Usmart Yunjia: it is integrated into WeChat mini programs, which is more convenient.

2. Doodle borad includes zigbee,usmartgo.

3. With USB charging head, the merchant recommends that the battery be taken out and charged when charging, in case it is forgotten when charging, the switch door handle battery plate is pulled out.

4. This link contains C- level lock cylinder, 2 magnetic cards, 2 spare keys, 3200 mA lithium batteries, excluding lock body and freight, contact customer service for the specific lock body. Remember to provide the original lock body size to take photos and whether there is a hook between the door and the door. Contact customer service for inquiry for the freight. The default value is SF Express, or ZTO Express.

5. Provide video guidance installation service. During the installation process, you need to cut square steel (angle grinder or cutting machine, Hacksaw is OK, which is hard). Square steel is thick and long or 3 centimeters larger than the door. This shop does not provide cutting, after all, the manufacturer still has some business, there is no time to cut!