Buyer's Note
1. Specify the requirements.
Please as much as possible understand the goods before you buy, if you have any questions, please leave a message and the customer service will reply to you as soon as possible. When purchasing, please indicate the color in the "comment for the seller"!
2、Supply is abundant.
Our store has a sufficient supply of goods, so you can rest assured to purchase. If there is a temporary shortage, it will be indicated on the product display images. If there are occasional stockouts that cannot be updated in time, our store will contact the buyer as soon as possible to negotiate a solution. We appreciate your understanding.
3、Color Difference Issue.
All the goods in our store are photographed with actual items. Due to technical, monitor, lighting, and environmental reasons, there may be slight color differences. This is a normal phenomenon, and we kindly ask for your understanding. Buyers who are highly sensitive to color differences are requested to try the products on in our physical store before making a purchase.
4. Return and exchange handling.
For wholesale customers: When you receive the goods, please carefully inspect them within 10 days. If there are any quality issues such as frame breakage, peeling, or large scratches on the lenses, you can contact customer service for a return or exchange. If it exceeds 10 days, we do not accept returns or exchanges. As we are a wholesale manufacturer, we cannot guarantee that every product is perfect, and there are minor flaws. We do not accept returns or exchanges, and we hope you can understand! For retail customers: If you receive the goods and do not like them or there are some minor flaws, we accept returns, but you need to bear the return shipping costs. We are a manufacturer selling at low prices, and we hope you can understand!
5. Sign-Receipt Instructions
When you receive the package, please do not sign the receipt immediately. Please open and inspect the goods in front of the courier to ensure that there are no damages or shortages. If the goods are damaged or the quantity is missing, please refuse to accept them! And contact the shopkeeper (contact information is on the courier receipt) immediately. Once you sign, it means you acknowledge the quantity and integrity of the goods, and the shopkeeper will not be able to claim compensation from the courier company for the buyers! Please also understand that the shop will not bear the loss caused by the inconsistency of the goods, the lack or damage. If you have any questions after receiving the goods, please contact us! The shopkeeper will work with the buyer to solve the problem. Let the buyer be completely satisfied and return!