Buyer's Note (Seller's Careful Description)

Dear, can we get a discount for long-term cooperation?
Boss: Of course, there will be discounts for long-term cooperation. After all, we are longtime customers. I understand the importance of maintaining longtime customers. I will give appropriate discounts based on the historical purchase quantity. Welcome to contact us. New customers should not contact.

Dear, can I get a discount if I order a large quantity?
Boss: Sure. We also provide OEM services, but it all depends on the specific product.

Dear, how is the quality?
Shopkeeper: There is no fixed standard for quality, but the store guarantees that if you feel that the quality of our products is not up to par with the same price, you can contact us for a return, but please note that the return shipping fee will be at your own expense.

Dear, are the pictures taken from the actual product?
Shopkeeper: All the goods in our store are photographed with actual items. Due to the reasons of lighting and different monitors, there may be slight color differences. Please refer to the actual items for accuracy!

Dear, will there be a stockout?
Shopkeeper: All the goods are available for wholesale in stock. Due to the large volume of daily shipments, there may be instances of stockouts or color shortages for some items. If there are stockouts or color shortages, we will make up for them in a timely manner based on actual needs.

Dear customer, what should I do if there are no products after payment?
Shopkeeper: If there are any styles that are out of stock after payment, we will call you to arrange a replacement, make up for the next time, or refund, etc.

Dear, after confirming the style, when will the shipment be made?
Shopkeeper: We usually send out goods as much as possible on the same day. If there are holidays, we can't deliver the goods.

Dear, are you sending by courier or logistics?
Shopkeeper: If the order is small, it will be sent by courier; if the order is large, it will be sent by logistics, and the logistics company only accepts payment on delivery!

Dear: How should I handle the problem if I find any issues after receiving the goods?
Shopkeeper: According to the provisions of the National Logistics Law, customers are required to open the box and inspect the goods before signing for them. If it is found that the quantity of the goods is incorrect or the goods are damaged, it is necessary to reject the goods on the spot. If the box is not opened and inspected, and then it is found that the quantity of the goods is incorrect or the goods are damaged, the customer will need to assume responsibility!!! This is very important!!!

Dear customer, if you discover any quality issues after receiving the goods, what should you do?
The shopkeeper: If the goods received have quality problems that are not caused by human error, such as broken frames or broken lenses, and under the premise of not being used, you need to return them to us within 5 days after receiving the goods, paying the shipping fee. We will send them together with the next replenishment. The initial shipping fee will be paid by us. We will no longer accept after the expiration date. Please understand and cooperate!

Dear, why do we still have to pay for the shipping fee?
Shopkeeper: Due to the low profit wholesale and the customer's refusal to accept the goods without on-site negotiation, the responsibility should be shared with the customer.