Before Buying, Please Read  

The machine weighs the packaging, so each package will have a few more or fewer.

The breakage rate is about 5%.

This situation is inevitable for any balloon manufacturer.

Balloons are made of latex and are often coated with talcum powder to prevent them from sticking together and to ensure long-term storage.

Some guests might mistake it for soil or something dirty, but it's not. It's actually talcum powder.

Please do not blow up the balloon beyond the quota size, or it is easy to burst.

Please do not blow up all balloons with your mouth; use a pump.

Please note that the production conditions do not meet food hygiene standards.

Buyers who are sensitive to this matter, please take a detour! Thank you for your cooperation.。

 About shipping

  Delivery within 48 hours (shipped within 15:00 PM on the same day for stock orders).

The system automatically calculates the courier fee, defaulting to YTO Express. If you need to send by another courier, please contact customer service.

Large items are recommended to be sent by logistics, which is cost-effective. Since the logistics fee is collect on delivery, the shipping cost of the order will be changed to 0 yuan once you confirm the logistics. The customer needs to pick up the goods at the local logistics point or request home delivery and pay the shipping fee to the logistics point manager. 

Note: Whether the quantity of goods is large or small, the buyer is responsible for the freight charges and does not include postage.

We have an obligation to provide buyers with the progress information of the express delivery, but we cannot assume the responsibility for the express delivery (the express company is not our own, and we hope that all buyers can understand. If there are any questions, please consult the customer service, and we will solve them as soon as possible. Once the order package is sent out, the responsibility will be transferred to the express logistics company. Please open the package on the spot before signing the goods to check, and if you find any problems caused by the express, you can contact us. We will claim compensation from the express.

About returning or exchanging the product

 Unconditional exchange and return: If the goods are sent incorrectly (color or style is incorrect), we will bear the round-trip costs unconditionally for an exchange or return.

Exchange and refund with conditions: For exchanges due to personal preference, the return shipping costs will be borne by the customer, and it is guaranteed that the product has not been used and does not affect sales. 

We will inspect the package in person upon receipt to ensure it matches the product we sent out or meets the return and exchange standards. If not, we will not accept the delivery.

  Exchange: No exchange will be processed beyond two weeks.

If using a balloon for aerial drift, Please ensure that only safe helium is used for filling, as the country has banned the use of hydrogen.

 The floating effect uses helium, please purchase from a professional shop.

 (Hydrogen is highly flammable and explosive, and it has been strictly prohibited by the government. Please use helium instead.")

Must See：8Children under the age of 12 must use this product under adult supervision.8Children under the age of may be suffocated by uninflated balloons or balloon fragments. Please keep children away from uninflated balloons. Do not approach fire. Discard balloon fragments immediately after they break. Natural latex may still cause allergies. Do not let the inflated balloon near the eyes. It is recommended to wear goggles when inflating the balloon for health and safety considerations. Please use a pump to inflate the balloon, and do not use your mouth. Please use air or helium to inflate the balloon, and do not use hydrogen.Please read this reference carefully.