1. About Win-Win

After the buyer receives the goods and checks them, if there are any problems, please contact the seller's customer service in time. If there are any dissatisfactions, please feel free to raise them. Our goal is to achieve win-win cooperation. We will try our best to make you satisfied.

If you give a neutral or negative review without prior communication, we will consider it a malicious review and initiate a complaint! And we will cancel all after-sales services.If the buyer's location has more convenient courier or logistics options, they can contact customer service to change the logistics before placing the order.

2. About the return repair

Returned products for repair should be labeled with stickers indicating the cause of the defect and confirmed to be our factory's products. Due to wholesale products, it is impossible to control them to 100%, and individual defects accumulate to a certain quantity before they are returned together for replacement.

Repair. The shipping fee is paid by the buyer (will be cheaper), and the postage will be converted into the product at the time of ordering. If there is no need to purchase again, the postage will be returned to the buyer through transfer. We generally do not accept any return express parcels with payment on delivery.

Please do not send back the items if there are individual problems. We do not accept such situations. We hope you understand our policy of low profit and high volume. We do not need to waste money on postage.

3. About Customer Service

If your inquiry is not responded to in time, it may be due to a large number of inquiries at that time or system malfunctions. For urgent matters, please contact by phone. All contact information for the store is valid.

4、关于拍摄
Please open the express or parcel before signing for it to check if there is any damage, shortage, or incorrect items; the risk of damage, shortage, or incorrect items is borne by the seller before the buyer signs.

Delivery (after the buyer's receipt) is the buyer's responsibility, and the seller is not responsible for the above risks; if the buyer signs first and then opens the packaging to check, the buyer should require the courier to supervise and open the packaging on the spot.

Check; If you find any inconsistencies, you should contact the seller in time and note the details on the receipt and have the courier sign to confirm.

5. About Shipping

All products are photographed with actual items, and due to lighting issues, the colors may not be exactly the same as the actual items. If you have specific color requirements, please be cautious when ordering. Alternatively, you can choose to take a sample first before placing an order.