1. Wrong product delivery: warehouse colleagues will check the order twice from receiving the order to before shipment, but sometimes they will still send wrong products. You can try to sell them, our products are generally sold well. If there is a difference, please contact customer service to make up the difference.
2. Most problems can be solved by replacing the battery, adjusting the battery riding position, and connecting the thread ends. If you don't understand, you can contact our after-sales customer service. Our customers basically repair them by themselves. Some products can be repaired by making up accessories. We will provide accessories. For more information, please contact customer service staff.
3. When receiving the goods, please be sure to unpack and check in front of the logistics or Express Personnel. The carton is elastic and the plastic toy is inelastic, so the outer carton may not be damaged or the inner contents may be damaged, please be sure to check the goods before signing. If the product is missing or damaged after face-to-face inspection, please take a photo and leave the certificate and reject it, and then contact our customer service for refund, if you find that there are few accessories or parts are damaged after signing, you can resend the accessories without affecting the use function. Our company provides the service of reordering and reissuing the accessories again, and do not reissue them separately under non-special circumstances, or the buyer can reissue the shipping fee separately. If you have to return the product, the buyer is responsible for the shipping fee.
The product has small flaws: what we do is not boutique, not crafts, not artwork, not electrical appliances, but ordinary toys. Some small cracks and small spray paint are within the normal range, the product details contain information about all aspects of the product as completely as possible. Please browse clearly before purchasing.