Guangzhou shenzun Electronic Technology Company

purchase instructions

• 1. Manufacturer supply

    since our company orders directly from various manufacturers, mainly wholesale, the products sold are already low-cost impulse and profit microblog, due to real-time changes in IT product market, the price of the current day shall prevail before buyers purchase, so as to avoid unnecessary misunderstanding in the future. Please cooperate as much as possible. Thank you.

• 2. Real shooting

    all product pictures of our company are taken in kind, and the processing will follow the real color. However, due to the light and various displays, there is a certain color difference between the picture color and the real object. Please refer to the real object, buyers with color requirements should purchase with caution. Note: due to slight color difference, the buyer must bear the return freight.

• 3. About delivery

    express delivery is generally default (low density cargo is Baishi/STO Express, heavy cargo is logistics) need to send other Express to make up the freight difference, logistics we send to pay because our products flow faster, the inventory situation is difficult to update me in time. All buyers contact Wangwang before ordering to confirm whether the factory is in stock or after delivery, so as not to cause inconvenience to you. At the same time, please check whether the delivery address and contact phone number are correct before ordering. If you need to change the address, please explain in time. If the delivery address is due, the loss caused by the need to transfer or return due to factors such as contact information cannot be delivered normally shall be borne by the buyer personally, and our company shall not assume any responsibility, which is hereby explained.

• 4. About receiving goods

    to reduce disputes, our company will carefully check all products before shipment, but to avoid missing or damaged goods during transportation, buyers must open the box in front of the courier for inspection when receiving the goods, if you find that the goods are missing or damaged, or are not purchased by you, please reject them! And get in touch with us in time to get a solution. If there is no face-to-face inspection and the goods are found missing or damaged after signing, the courier company will not bear any responsibility, and our company will not be responsible. Please understand, thank you! Note: signing by others is deemed to be signed by yourself.

• We care about and respect every customer's comments on us very much, and we are eager for your favorable comments +5 points. Because your satisfaction is our goal, which is also the driving force and source of our continuous progress. If you are not satisfied with our products or services, I would like to say sorry to you first and thank you for your valuable comments and suggestions. We will continue to optimize
  our products and services; At the same time, we will terminate our cooperation relationship with malicious bad reviewers or buyers who always get bad reviews and complain about disguised threats! At the same time, you are welcome to give feedback to our online customer service in time, and we will serve you wholeheartedly!

• 5. About return

    within 15 days from the date of shipment, if the buyer is not satisfied with the product (non-customized product) and does not affect the secondary sales of the product, our company provides a replacement service for buyers (since the price of IT products will change with the change of the market, the actual return price needs to be negotiated with our company), at the same time, the freight incurred by the replacement is borne by the buyer himself. Our company rejects any form of delivery. If the buyer reports that the product has quality problems, you need to provide product pictures, videos and other vouchers to apply for quality problems. (please pay the freight first when returning, our company will arrange the finance department to return the freight to you after receiving the return.) Note: To avoid errors and delays, please attach a piece of return information paper to the express order when replacing the goods, specify your Wangwang ID order number, contact information, detailed address, detailed fault description, etc. Please leave a message to the customer service in time after sending it out, so as to handle your return in time.

• Our company has regulations to go through the normal process of refund, which requires unified financial operation, and the customer service cannot handle it (but you can contact customer service to track the refund for you in time). After the customer applies for a refund, if the application conditions are met, the refund will be completed within 1 to 3 working days. Note: refund application is troublesome to apply again during working days. Due to the absence of work on financial Saturday and Sunday, your refund cannot be processed in time, sorry!

• 6. About after-sales service

    our products are fully inspected and the warranty period is 1 year. If the product has a non-human failure during use, please contact our online customer service. The customer service staff will provide you with professional guidance, analysis, and judgment of the cause of the failure, and provide solutions. If the solution cannot be solved according to the solution provided by us, please repair It cumulatively. Do not repair one if it is broken. Because they are all manufacturers wholesale, profit Weibo. The amount of repaired products should reach 200 yuan or more than 10PCs. A trip for one person to repair the journey. Our company rejects any form of delivery. Note: Please contact our customer service staff actively before sending the product back, and ask for the shipping address and specific contact information.