Payment method:

1. Customers can directly make payment to our bank account and deliver the payment.
2. Online purchase Alipay payment.
3. Payment collection is supported in Guangdong province. After the customer places an order, we can deliver the goods first. The goods arrive in the local area. The customer can confirm the arrival of the goods at the logistics company and then make payment. We will inform the logistics company to release the goods and the customer will pick up the goods.

Mode of transportation:
1. Our store sends best express by default. If you cannot arrive or need to specify logistics, you must contact customer service or leave a message. The freight paid by our company shall be borne by the buyer because the goods cannot be received or the designated place cannot be reached. EMS is the postal economic Express.
2. You can choose logistics. Wholesale customers in the province suggest shipping: yongqing-Shunda Quan Zhi-Futian-Sui gang-Tongda-auspicious-Volkswagen-Xiangcheng-Jinwei-new domain-Tiantian-Anjie-Guanglian-mineral spring-Shunwei-Feidu-Liancheng-new mileage-China post-Yongfa-Rongshun-Gundam-haihong-New Oriental-suolong-Huaxing-Dongsheng-brother-Weiyuan-and so on. Wholesale customers outside the province can choose: debang-Tiandi Huayu-Jiaji-Xinbang-Guihua-Tianbao-Yuanda-Chinese-Guangxiang-CityStar-Wanfa-Kangxiang-Hua Rong Guangda-Xinguang South-Shenghui-Guangfu-etc.

Product Repair:

1. If the product has quality problems (in the case of non-human damage), the buyer can accumulate the products and send them back for exchange at a time after they have accumulated a certain amount of bad products, the changed products can also be sent back together with the ordered goods when ordering next time.

2. Send us the products that need to be repaired, please fill in correctly (specify the contact name, address, phone number and the problem of the products in detail), and we will return the products to you according to the contact address you filled in.

3. We are not responsible for the round-trip freight for product repair, and the customer must pay by himself.

Return and exchange issues:

1. Different products have corresponding warranty periods (usually 3 months to 1 year warranty). In case of quality problems or non-human damage during the warranty period, a new one can be replaced (depending on the degree of damage to the appearance of the product). The warranty period is subject to the validity period of warranty sticker attached to the product (note: during the warranty period, please keep the warranty sticker clear, complete, and no one is damaged). Long-Term Cooperative customers can appropriately extend the warranty period for products.

2. If the customer needs to return or exchange unsalable products (the premise of return and exchange must be that the goods should be kept intact without any signs of damage or wear), the customer must within 15 days after receiving the goods, contact our staff to solve the problem. If the product has no quality problem within the specified time, it cannot be returned or exchanged.

3. Human damage, broken packaging, no return or exchange, special circumstances can be negotiated.

4. The buyer has just received the product and found that there is a problem (for example, the product model is wrong, the product has few accessories, etc...... Contact us within 24 hours after signing).
Shenzhen chuangze digital Co., Ltd. Tel: 18565592212

love reminder:
the work efficiency and service of employees on each site of each courier company are mixed. Please don't be angry when you encounter dissatisfaction. As long as you give the other party full respect and understanding, you can still get corresponding returns, we support your reasonable criticism of excessive practices.
Arrival Time: ordinary Express (STO/YTO/ZTO/Quanfeng, etc.) usually takes 2-4 working days, and Level 2, Level 3 and remote cities usually take 4-5 working days. In case of low efficiency on Saturday and Sunday, occasionally, there is a possibility of delay. If you need to arrive at the specified time, please contact the customer service in advance to confirm whether it can be done and explain the situation on the day of payment.
Note on signing:
1: Don't say in front of the delivery staff that they are worried about the damage and need to open the package for inspection, so as not to put pressure on the delivery staff. Just show "because in case of receiving something else, they need to make a certificate together." In this way, the Courier Metropolitan agreed.
2: take the order in your hand after signing it, and hand it to the Courier after the goods have been seen correctly. (Express delivery has regulations, sign for it first, so everyone should understand that every company has regulations for each company) to make you feel at ease in handling transportation damage risks: our packaging is carefully packaged with great efforts. We will never send damaged products to buyers, but we do not exclude damage or loss caused by force majeure or rough loading and unloading during transportation, as long as you reject it in time or contact us at the time, we will deal with it at the time when we get the confirmation information.